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Corelynx

Description:
Corelynx Inc. is a fast growing Silicon Valley based Software and Telecom Services Company dedicated to serving Businesses in the rapidly changing global landscape. The new global workplace has provided business leaders the unique opportunity to harness the talent that is available worldwide and use it to drive and extend their operational reach and productivity. Corelynx enables Businesses to capitalize on this opportunity and create real tangible enterprise value by providing accelerated Solutions that combine their deep industry knowledge with technology expertise.

Corelynx offers best-in-class Business Process Management (BPM) services to organizations that wish to outsource their business processes. They offer world-class offshore outsourcing services specializing in IT-enabled services, back office outsourcing services and business process outsourcing solutions.

Inbound:
Corelynx is a virtual extension of your business for Customer Care. Corelynx Customer Care strategy delivers tangible benefits in the form of stronger relationships, increased sales and valuable information.

Corelynx Customer Care services solutions capitalize on each customer contact and deliver tangible benefits in the form of stronger relationships, increased sales and valuable information. They ensure that your customers get personal attention, superior service, smooth transactions, and accurate problem solving. Our agents are trained to think, act and talk like your customers and have the capability to handle even the most difficult situations with poise, professionalism and knowledge. The results are satisfied customers, reduced service costs and a potential additional revenue stream.

Corelynx Services are 24/7 and include:
Inbound Sales
Technical Support
Help Desk Solution
Reservations
Payment Collection
Subscription renewals
Order Processing


Outbound:
Corelynx offers Services that helps your organization capture a larger share of your market improve your revenues and reduce your expenses. Their success lies in strengthening your brand and delivering long-term customer relationships to you.

They train their Marketing Reps for your specific Marketing campaign and help you achieve your client acquisition goals through our Predictive dialer technology, CRM software, specific disposition tracking, digital recording of both voice and data and stringent Quality Assurance.

Corelynx's Outbound Services include:
Telemarketing
B2B Sales
Customer Surveys
Appointment Scheduling
Lead Generation
Collections

Corelynx provides Data, Voice and Video Solutions through a combination of networking technologies that will meet and exceed your specifications for performance, budget and management. Corelynx integrates effective combinations of numerous telecom carriers and technology providers, thereby maximizing service, flexibility and network diversity and reducing your network total cost of ownership.

Corelynx can intelligently inter-network IP, MPLS IP-VPN, Frame, ATM, Private Lines, Wavelengths, Voice and Video instead of forcing you into a specific, predetermined solution. Their network services connect you in a global marketplace and have the capacity and scalability to meet future bandwidth and user demands, the flexibility to integrate legacy and next-generation technologies, and the resiliency to survive seen and unforeseen disasters. All their services are backed up with aggressive SLAs which prove our commitment to quality and customer satisfaction.


URL: http://www.corelynx.com/ (View Site)

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Corelynx Job Opportunities:
Corelynx has 0 jobs.



Corelynx Locations:

Corelynx California
Corelynx, Inc.
39899 Balentine Drive, Suite 200
Newark, CA 94560
USA

24/7 Support Hotline @ 1800 6997179 x 802

Phone No: 510.790.3641 X 103
Fax No : 510.742.5417