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Call Center Directory > Call Center Companies > Citigroup BPS Philippines Citigroup BPS PhilippinesCitigroup BPS Philippines
Description: Customer Solutions OfficerCitigroup Business Process Solutions provides quite literally a world of opportunities for it\'s employees by offering careers, not jobs. And we do so by providing our people several avenues for grow ...Customer Solutions Officer - US Cards AccountRequirements: Completed at least 3rd year College level PLUS any work experience. Above Average to Excellent English Communication Skills. CSAT experience in a BPO/Call center setting is very muc ...Customer Solutions Officers (Australian Account - Day shift)Requirements: Completed at least 3rd year College level PLUS any work experience. Above Average to Excellent English Communication skills Applicants must be willing to work in Makati City. Appli ...Senior WFM AnalystResponsibilities: Provide appropriate new hire schedules which will maximize schedule efficiency & acoverage while meeting service level requirements Identify periodic schedule changes necessary t ...Citigroup BPS Philippines Job OpeningsYou are not just another 'seat. You are meant to be a Success! We are now hiring Customer Solutions Officers sign up with CBPS and enjoy the following benefits: Compensation starts at PHP 28,0 ...Citigroup BPS Philippines Locations: Citigroup BPS Philippines Makati | Related Companies:
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Comments: (1)
puquessa says: BEST BPO IN THE WORLD, BEST IN PERFORMANCE, BEST PLACE TO WORK IN here is the package for Citigroup.. basic P16,000 , P1,000 trans, 20% night deff. contract for 1 year bond P100,000(im not kidding),for customer service officer ( pb com- makati branch) may signing bonus ba 4 provincial applicants??? ang galing talaga dito sa citi.sobrang alaga kami dito!the best! A center run by popularity contest lacking underlying competency. US Citicards Head plus AVP left so that gives you an idea how rotten the culture here is. Bading OMs Jay and Paul sa PBCom, tigilan ang popularity contest. Wala kayong credibility sa mga tao. Old dogs you might learn new tricks from the UMs, if you can only learn to trust others. Dont be fooled by the name, nilalampaso sila ng Convergys Ortigas-Citi account dahil sa CSAT. They even resorted to misrepresenting their CSAT scores sa head office. Talk about integrity issue. Hello, Pancho of NY???? talaga?totoo ba yan? sobrang mapolitika dito! try working there if you do not believe. kawawa mga Unit Managers dito sa mga Ops Manager. Lalo na yung dalawang bading. Masama pa nya bulag ang Ops Head na si Carol Alava. Sukat ba naman ilagay pa sa QA Manager ang primerong bading na si Jay para dun 0mg d2 s citi ang galing imagine n magfile k ng vl oct. p lng for dec pra maaprove agad. at good j0b nmn kz naapprove din... per0 here's the catch c0me dec. binura lhat ng vl kz kulang daw s agents. kmuzta nmn un m0re than a m0nth m0 n nafile binura p. ka 0mg d2 s citi ang galing imagine n magfile k ng vl oct. p lng for dec pra maaprove agad. at good j0b nmn kz naapprove din... per0 here's the catch c0me dec. binura lhat ng vl kz kulang daw s agents. kmuzta nmn un m0re than a m0nth m0 n nafile binura p. ka 0mg d2 s citi ang galing imagine n magfile k ng vl oct. p lng for dec pra maaprove agad. at good j0b nmn kz naapprove din... per0 here's the catch c0me dec. binura lhat ng vl kz kulang daw s agents. kmuzta nmn un m0re than a m0nth m0 n nafile binura p. ka 0mg d2 s citi ang galing imagine n magfile k ng vl oct. p lng for dec pra maaprove agad. at good j0b nmn kz naapprove din... per0 here's the catch c0me dec. binura lhat ng vl kz kulang daw s agents. kmuzta nmn un m0re than a m0nth m0 n nafile binura p. ka yung si JAY BANZAGALES ang salot sa opisina na yan.. tangalin mo yan baka umasenso pa... sukat ba naman nakailang palit na ng boss jan.. ewan ko na pag naging biss yang baklang yan quite disappointed with this company really, kasi nung time na nag-aapply ako, they told me that they ONLY hire college GRADUATES. pag tuntong ko sa floor, may undergrad. eto pa. i made it clear that i'm not supposed/required to sell in anyway, but guess good! kakapull-out lang ng mortgage account nile, kasunod na us citicards. ceo ng citibank chuck prince, nag-resign na! in other words, pabagsak na citibank! just come to think of it. they've been operational here in manila for more than a year and 200 lang emp saan ka naman nakikita ng SL...pero ang gagawin, i-fifile ng VL para di ma hit ang Stat ng division nya? Kakaiba eto di ba? What if you already need the VL's wala na kse inubos na nila, para lang hindi masira ang stats ng division ng OM na ito. Grabe a eto lang ang call center na napakadaming petiks!!! at yung JAY BANZAGALES ang malas sa opisinang to! ang dami pa nagreresign!!! mula UM at mga agents!!!!!!!!!!!!!!!! mag pupull out din yang account na yan!! Where is this all coming from? I cannot let myself believe that this is really happening in CITI. I' worked for citi. I left because of personal reasons and not for anything else. MANAGEMENT, if you can read this, hear the agents out. I was part of the ma Hindi lng agents ang ngreresign dyan,,, cnumulang ng head at AVP,, pati trainer and training manager sumunod pati,,, can you I magine why? walang kwenta dito. puro quick fix na di naman effective. pakana lahat yan ni jay banzagales. kawawa mga agents dito lalo na mga UMs nila dahil pinalalabas lagi ng OMs na di nila ginagawa trabaho nila. Si jay banzagles naman maisipan, natutulog pa sa stat bulok.... 100k for training bond... trainers bobo... training room baka matetano ka.... ok dito nag enjoy ako sa work at sa sweldo! I love Citi. I just don't understand why madaming galit sa Cards and the management team. They're doing their job and I can see that they're working so hard to help the agents. There are reasons behind everything na ginagawa nila and pag di natin alam ang Carol Alava needs to investigate on Jay Banzagales and his selfish motives. Why don't you conduct a credit investigation for him to find out what I'm talking about? Citi is not worth for people who have worked on other call centers bec of the management attitude towards their employees. I am a newby and I can hear the hardships of my co employees but they have been hesitant to voice it out, pls don't push to QUOTA's walang ibang ginawa ang management kundi mag implement ng mga planong walang katuturan at paglaruan ang mga kawawang agents na kagaya ko. makakarma din kayo kumusta naman ang sahod dito? may signing bonus ba? may bumagsak ba sa training? jay bnzgles umalis k n s kumpanyang yan! kapal ng muka mo! gago k! ncckmura mo pang mgstay! wla ng my gus2 syo jan! OM Jay may kunsensya ka pa ba? pancho and randy king hear this... everyone is saying that password sharing is terminable. how true that this jay banzagales asked one of his subordinates to hack pancho's log-in and password sa datalink? juicy isn't it? kawawa naman this guy cz the minute jay knew that US is already investigating on it...he asked this person to stay out of the office. kawawa talaga! we all thought that the guy went on AWOL but to our surprize, jay asked him not to go to t nakakadiri ka, jay banzagales!!! and how true that carol knows about this? i hope these bosses, if they want to save us cards, would investigate on this. how can these people call themselves leaders when all they do is crap? if you want to be an avp like jay, matulog kayo during your shift. Gaya ng ginagawa nya. See! He is now an avp! Bulok! nakakasad talaga ang mga comments. partner of the year is comming up. kaya ngayon nagkukumahog ang mga tanga sa pagbibigay ng mga matataas na incentive for CSAT. dati, ni certificate at maliliit na prizes, di maibigay on time. ngayon, P500 per perfect 10 pano? ngayon mo lang malalaman na iba na pala schedule mo bukas!!!grabe no? ineffective din talaga kasi ang scheduling.SO GUYS...IF YOU WANT MONEY...HABLA NA! kahabla-habla tong us cards na 'to.kung alam lang sana ng iba na ang DOLE nirerequire ang bawat employers ng 2-week notice for schedule change as oppose to 24-hours, na laging nangyayari tuwing shift change, mayaman na sana sila pano? ngayon mo lang malalaman na iba na pala schedule mo bukas!!!grabe no? ineffective din talaga kasi ang scheduling.SO GUYS...IF YOU WANT MONEY...HABLA NA! Ngayon, dahil nnmn sa CSAT, andaming naka pull out at malamang sa malamang, matransfer or materminate….tsk,tsk,tsk. Same old, same old. The SMT and OMs never learn. They’re back to their same fire-fighting stint. Pag mataas ang AHT, pull-out. Pag may dissat, pull out ulet para di masurvey. Hay.Gawain ba yan ng matitinong leaders? not all programs in citigroup are like the US programs. meron din okay like the AU ones. attrition? no.1 did sila last year! no.1 sa pangmamanipulate!!! lahat ba nmn ng resignations for dec i-move ang dates to january 2009...galing no?! talaga???grabe.puro integrity issue! pwe! i'm wondering why they are in citi? i thought integrity is important sa cit???i guess, not. hay naku! pinaka bobita salonga na yata mga tl, qa at lalong lalo na ang mga agents ng AU Citiphone....grabe! parang walang common sense! Dont ever apply sa citi. walang silbi ang management. sobrang mapulitika. Kahit gaano ka kagaling kung d ka type ng management, pag inggit sa yo ung tl or manager d ka nila tatangapin. Insecure lang cla! Mapolitika nga dito, totoo yan! Mga sinungaling lahat ng leaders. Mga TL's mga aso ng mga OM's...May OM pang tomboy na karelasyon ang isang TL sa AU cards...Pati agent na close sa TL kinokontra...Immature amputa... pabagsak na tong company na toh, mag-isip muna kayo..dami na nag-aalisan na mga tenured dahil ang pangit ng management! Good day! I am a fresh B. S. Mathematics graduate. I know how the company is protecting its dignity from the issues, still, there will be time that a true light will shine upon it. I am very willing to be a part of the company's life cycle. Contact me: worst place to be in! sa CMI sobrang politika! nagpromote ng taong me kaso, dahil sobrang close sa management! award winning ang debate nyo lahat! bow! ayos dito. day shift. i miss working here kaso di ko lang nakayanan ang stress kasi ang haba ng babasahin. so far the best call center ive worked with. sa mga nagbabalak na nag apply d2.. naku wag na... lalo na pag na punta kyo sa AU-CARDS.. ssyangin nyo ln pagod nyo.. at afte ialng wiks lng mtterminate din kayo... madami ng ngresign ultimo TLs at Tenured agents dhil sa mga pagbabgo na hindi nman nkaka motivate.. kndi nakakatamad na lng pumasok ang maganda lang d2 SCHEDULE dhil AM SHIFT.. pero THINK TWICE mga friends.. --based on an experience TENURED OFFICER! The attrition rate in citi must really be high for them to promote unqualified agents (to trainer positions). It's very annoying kung mas magaling ka pa mag-English sa trainer mo (nakakabobo din). Kahit PS trainer ka, dapat fluent ka pa din sa English. To the training management, pakiusap po mag-conduct kayo ng Communication skills training para mga training officers nyo. i heard so much about your company and i'm so much interested in joining your winning team you can reach me at 0906-1209495 or 0923-6072098 Citigroup BPS Philippines record in Call Center Directory was last updated 2011-10-11 |
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