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CSD Contact Centers

Description:
CSD Contact Centers is a for–profit subsidiary of Communication Service for the Deaf, Inc (CSD). Our parent organization is recognized worldwide for facilitating means of communication for the deaf and hard of hearing community. CSD Contact Centers utilizes CSD's 30 year history and cutting edge technologies to provide outsourced call center services to all kinds of business and government entities.

With 30 years of experience in the telecommunication relay industry, CSD Contact Centers offers cutting–edge communication technology as an outsourcing solution to all types of enterprises.

CSD Contact Centers has been providing outsourced solutions to several small and large businesses, government entities, and corporations since 2001. They bring highly–customizable, innovative contact center service offerings that include — but are not limited to — Inbound call handling, Outbound campaigns, and Fulfillment services.

CSD Contact Centers's business is designed to help companies achieve a higher level of quality and more profitable results; whether it is via the internet, phone or written correspondence, CSD Contact Centers has the tools necessary to give your customers the best experience. We are a quality–driven organization that believes in exceeding their clients' expectations!

By using their services, you have the ability to offer expanded communication channels and office hours to your customers. CSD Contact Centers offers voice, TTY, web integration, fax, web chat, email, and written correspondence options to ensure your customers communicate in their preferred format. And, our professional agents respond to your customer inquiries 24 hours per day, 7 days per week, and 365 days per year. In fact, CSD Contact Centers maintains a service level that is consistently higher than the industry standard.

CSD Contact Centers pride themselves on being a quality–driven organization. We are committed to monitoring interactions with your customers through a web site log, reporting tools, call recording and etalk software, and regular testing. In addition to our impressive call center statistics, unbeatable quality assurance, and superior customer service, they boast an exceptional training methodology and offer you proactive responses to industry trends.

Whether you are an emerging business or an established company — CSD Contact Centers guarantee your customers will be ecstatic with our dedicated team of communication professionals. They are in the business of creating satisfied customers!


URL: http://www.contactcsd.com/ (View Site)

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CSD Contact Centers Job Opportunities:
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CSD Contact Centers Locations:

CSD Contact Centers United States
102 North Krohn Place
Sioux Falls, SD 57103
USA

Toll Free: 866.512.8231
Fax: 605.333.4950