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Antietam Call Center

Description:
Antietam Call Center, a leader in the call center industry, has served the telecommunications needs of the business community for more than 50 years. Antietam Call Center can provide your company with a customized, turnkey inbound call operation that can help you save time, while increasing profits.

Antietam Call Center has been honored with the exclusive 2005 AWARD OF EXCELLENCE for the second consecutive year.The award is presented annually by the Association of Teleservices International (ATSI), the industries trade association for providers of telecommunications and call center services including telephone answering and message delivery.

Antietam Communications Network has been providing telecommunications services to clients in Washington County and the surrounding areas since 1947. Their current staff has a combined total of 78 years experience in the telecommunications industry with their supervisory personnel having between 7 and 11 years experience.

Antietam Communications Network’s primary goal is to provide personalized customer service to each client. In recent years, customer service has become an “automated” service that is impersonal and sometimes frustrating to the caller. If this personal attention is important to you and your clients, then Antietam Communications is here to provide this service.

Antietam Call Center is a division of Antietam Communications Network; a company that has served the telecommunications needs of the business community for more than 50 years. Taking advantage of advances in technology has allowed us to remain a leader in the telemessaging arena.

Antietam Call Center has created the perfect facility for meeting the demands of the growing order entry and inbound call processing market. Incorporating sophisticated software into theirfacility has allowed them to provide services that go well beyond the telemessaging capacity of traditional bureaus.

At Antietam Call Center, your 800 inbound call is efficiently and professionally answered in a caring manner. Antietam then collect the important data, based upon your personalized scripting. Up-Selling and Cross-Selling of products can also be incorporated into your custom script and, if requested, they can forward the information collected directly to you, send it to a third party of your choice for processing or fill the order for you through our extensive order fulfillment service.

Antietam Call Center can also act as your Management Information System. They can collect specific data and arrange it to create detailed reports. After the results of your report criteria have been obtained, they can deliver them to you as per your scheduled request. This service can help you evaluate how your business can better serve and understand your customer base and can also give you insight that can help your business grow and increase profits.


URL: http://www.antietamcallcenter.com/ (View Site)

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Antietam Call Center Job Opportunities:
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Antietam Call Center Locations:

Antietam Call Center Maryland
239 North Palomac Street
Hagerstown, Maryland 21740
USA

Phone: 1.800.637.3879
Fax: 301.733.2731