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Call Center Directory > Call Center Companies > Alorica Philippines

Alorica Philippines






Alorica Philippines

Description:
Alorica Philippines is a fast-growing player in the contact center industry with world class facilities, operations and technology and who prides itself on having and fostering a caring environment.

Alorica Philippines (Vertex Solutions) is a leading customer service management provider that supports the entire customer lifecycle, from front-office customer interaction to back-office reverse logistics. Alorica Philippines Inc. delivers fully integrated solutions such as customer interaction management, service logistics, depot and onsite repair services, in-home integration, as well as total eBusiness solutions. Through our global contact centers, depot repair and parts fulfillment facilities, Alorica Philippines Inc. can provide the best-in-class service management, technology, people and process to help you maximize your profits.

Alorica Philippines Inc. is the premiere after-sales service provider. With a full range of solutions including call center services, service logistics, warranty and repair, returns management, field service and parts management, Alorica Philippines Inc. has the ability to support the entire customer service lifecycle. Headquartered in Chino, CA, Alorica has a growing global infrastructure with contact center and fulfillment facilities throughout the world.

Alorica Philippines Inc. contact center services offer an end-to-end solution for the entire customer service and support lifecycle. Contact center associates hold service certifications and are professionally trained in Customer Service, Lead Generation and Conversion, and Product and Service Sales. Our customer contact skills are demonstrated by our low abandonment rates, short cycle times, quick response times, high closing rates, increased sales volume and more. Alorica's Web-based Management Technology, Helix by Alorica®, captures and saves historical data on all customer interactions and enables clients to access call tracking, reporting and performance information in real-time.

URL: http://www.alorica.com/ (View Site)

Hits: 69477

Alorica Philippines Job Opportunities:
Alorica Philippines has 12 jobs.

Customer Interaction Specialist

Alorica Philippines Inc. is looking for a Customer Interaction Specialist Position Level: Entry Level Number of slots: 1 Specialization: Customer Service / Call Center Job Location: Pasig, Phili ...

Network Operations Engineer

Requirements: Candidate must possess at least a Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent. At least 1 year(s) of ...

Technical Support Representative

Responsibilities: A Technical Support Representative must be someone who is able to contribute in providing alternative support for people who do not have the technical know-how by being able to re ...

Chat & Email Support - Facebook Games

Responsibilities: To assist clients/ customers through chat and e-mail while playing online games during shift Requirements: AGENT LEVEL College level or college graduate of any course A ...

Systems Administrator I

RESPONSIBILITIES: 1. Identifies sources and trends of technical problems to prevent future occurrences by monitoring and reporting issues daily 2. Participates in planning, design, and implementa ...

Technical Support Representative-e2

Responsibilities: Will do Technical/Desktop/and Internet Troubleshooting and Support for International clients Requirements: Candidate must possess at least a High School Diploma, Vocational ...

Outbound Sales Representatives

Responsibilities: Calls prospective customers to explain type of service or product offered Responsible for initiating, documenting and handling product/service-related transactions over the phone. ...

Outbound Sales Reps

Responsibilities: Calls prospective customers to explain type of service or product offered Responsible for initiating, documenting and handling product/service-related transactions over the phone. ...

Customer Service Representatives-Eastwood

MASS HIRING FOR CUSTOMER SERVICE REPRESENTATIVES FOR ORTIGAS & EASTWOOD SITES | TO START ASAP Responsibilities: Deal with customers through telephone Handle and resolve customer complaints rel ...

50 Outbound Sales Agents

Responsibilities: Calls prospective customers to explain type of service or product offered Responsible for initiating, documenting and handling product/service-related transactions over the ...

Technical Support Engineer

Responsibilities: Provide single-point of contact for end-users computer related problems and inquiries. Provide technical assistance over the telephone or on-site support to end-users. Analyze, t ...

Alorica Philippines Job Openings

Fight for your Dreams, Pursuit your Passions! Actions Speak Louder than Words All Work and All Play! We offer Php 20,000 signing bonus for selected sales accounts. We are hiring for Makati ...



Alorica Philippines Locations:

Alorica Batangas | Alorica Philippines California | Alorica Eastwood Libis | Alorica Philippines Illinois | Alorica Philippines Japan | Alorica Makati | Alorica Ortigas | Alorica Philippines Tennessee | Alorica Philippines Utah |



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alorica says: dito sa alorica pwede lahat basta close ksa sa TM mo pitiks lng... grabe management walang kwenta lalo na yung thd account nila puro lang papogi mga Tm's... mga panget naman... pwede mag games mag net and mag downloads etc....khit nga drop calls legal eh.. pagtatakpan kpa ng trapik ng lalaki kc siya may pasimuno lalo na yung GAMES...




ALORICA PHILIPPINES. poorly manage center lacks on computer facility. The floor was managed by young professionals which lacks of managing experience. 10 hours of working time instead of 8 working hours. No transportation and food allowance, Some website

Agents are having a hard time understanding and speaking english language.

Everything is new! including the agents of course! Try to see to appreciate! :D

yes it is award winning customer care service however, people who manage it in philippine has no idea how to handle or manage a company thats why the company sucks in performance

Managers and supervisor only know one thing incentive and commission. They are the most corrupt people who steal money from agent that they work hard.

i was browsing through the sites and passed through this one. surprsing enough it seems even your managers join in the fun here. i guess all the comments about them are right no class from all of you

thank God I dont work in a trying hard callcenter like yours

Alorica Philippines record in Call Center Directory was last updated 2012-01-30

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