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Alorica Philippines Inc.
Alorica Philippines Inc.
Description:
Alorica Philippines Inc. (Vertex Solutions) is a leading customer service management provider that supports the entire customer lifecycle, from front-office customer interaction to back-office reverse logistics. Alorica Philippines Inc. delivers fully integrated solutions such as customer interaction management, service logistics, depot and onsite repair services, in-home integration, as well as total eBusiness solutions. Through our global contact centers, depot repair and parts fulfillment facilities, Alorica Philippines Inc. can provide the best-in-class service management, technology, people and process to help you maximize your profits.
Alorica Philippines Inc. is the premiere after-sales service provider. With a full range of solutions including call center services, service logistics, warranty and repair, returns management, field service and parts management, Alorica Philippines Inc. has the ability to support the entire customer service lifecycle. Headquartered in Chino, CA, Alorica has a growing global infrastructure with contact center and fulfillment facilities throughout the world.
Alorica Philippines Inc. contact center services offer an end-to-end solution for the entire customer service and support lifecycle. Contact center associates hold service certifications and are professionally trained in Customer Service, Lead Generation and Conversion, and Product and Service Sales. Our customer contact skills are demonstrated by our low abandonment rates, short cycle times, quick response times, high closing rates, increased sales volume and more. Alorica's Web-based Management Technology, Helix by Alorica®, captures and saves historical data on all customer interactions and enables clients to access call tracking, reporting and performance information in real-time.
URL:
http://www.alorica.com/ (View
Site)
Hits:
29849
Rating:
1.86 (Rate Alorica Philippines Inc. Site | View Comments)
Alorica Philippines Inc. Job Opportunities:
Alorica Philippines Inc. has 3 jobs.
Requirements:
Candidate must possess at least a Bachelor's/College Degree in any field.
Required skill(s): Excellent Communication Skills, Proficient in technical support of PC, networking produc ...
Alorica Philippines Inc. is looking for a Customer Interaction Specialist
Position Level: Entry Level
Number of slots: 1
Specialization: Customer Service / Call Center
Job Location: Pasig, Phili ...
Do you need a career break? Join Alorica Philippines and get the break you need.
We are looking for:
Technical Support Representatives
Customer Interaction Specialists
College graduate or col ...
Alorica Philippines Inc. Locations:
Alorica Philippines Inc. California
Alorica Inc.
Corporate Headquarters
14726 Ramona Ave.
3rd Floor
Chino, CA 91710
(909)-606-3600 (Voice)
(909)-606-7708 (Fax)
Alorica Philippines Inc. Eastwood City-Libis
Alorica Philippines
29th floor IBM Plaza Building
Eastwood City Libis
Quezon City Philippines
Alorica Philippines Inc. Illinois
Alorica Inc.
National Sales Office
700 Commerce Drive 5th Floor
Oak Brook, IL 60523
(630) 288-4760 (Voice)
(630) 288-4764 (Fax)
Alorica Philippines Inc. Japan
Alorica Inc.
Japan Call Center
Hiroo Alpha Bld 402
Minami-Azabu 4-5-48 Minato-ku
Tokyo, Japan 106-0047
(81) 90-2144-6638 (Voice)
Alorica Philippines Inc. Ortigas Center
Alorica Philippines Inc. (Vertex Solutions, Inc.)
33/F Wynsum Corporate Plaza
Emerald Ave, Ortigas Center
Pasig City 1605
Metro Manila, Philippines
Alorica Philippines Inc. Tennessee
Alorica Inc.
Alorica Southwest Warehouse - Nashville
3326 Briley Park Blvd.
Nashville, TN 37207
(615) 226-4965 (Voice)
(615) 226-4977 (Fax)
Alorica Philippines Inc. Utah
Alorica Inc.
Salt Lake Call Center
8285 West 3500 South
Magna, UT 84044
(801) 907-3088 (Voice)
(801) 907-3611 (Fax)
Comment is disabled for this company.
Comments: (7)
ALORICA PHILIPPINES.
poorly manage center lacks on computer facility. The floor was managed by young professionals which lacks of managing experience. 10 hours of working time instead of 8 working hours. No transportation and food allowance, Some website
Agents are having a hard time understanding and speaking english language.
Everything is new! including the agents of course! Try to see to appreciate! :D
yes it is award winning customer care service however, people who manage it in philippine has no idea how to handle or manage a company thats why the company sucks in performance
Managers and supervisor only know one thing incentive and commission. They are the most corrupt people who steal money from agent that they work hard.
i was browsing through the sites and passed through this one. surprsing enough it seems even your managers join in the fun here. i guess all the comments about them are right no class from all of you
thank God I dont work in a trying hard callcenter like yours
Alorica Philippines Inc. record in Call Center Directory
was last updated
2006-12-02
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