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Advanced Contact Solutions, Inc.
Advanced Contact Solutions, Inc.
Description:
ACS is one of the pioneers in the Philippine contact center Industry. The company was organized in 1996. Its first facilities were completed in 1997, and the company started commercial operations in 1998. ACS provides Business Process Outsourcing, Customer Service, Financial Services, Inbound Direct Sales and other contact center services to its clients both local and abroad.e add value to our clients' business by managing communications with their customers, building trust & drawing loyalty through total customer satisfaction.
URL:
http://www.acspacific.com (View
Site)
Hits:
32562
Rating:
2.89 (Rate Advanced Contact Solutions, Inc. Site | View Comments)
Advanced Contact Solutions, Inc. Job Opportunities:
Advanced Contact Solutions, Inc. has 6 jobs.
Requirements:
Candidate must possess at least a Bachelor's/College Degree in Engineering (Others), Computer Science/Information Technology or equivalent.
Required skill(s): Good communication skil ...
Requirements:
Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in Medical Science or equivalent.
Required skill(s): transcribing, typing ...
Requirements:
Graduate of any Four-Year Course
Good English Communication Skills
Computer Literate
Experience in Sales is an advantage ...
Qualifications:
Preferably with at least 2 years diploma, bachelor, or college degree in any course
at least 6 months outbound sales experience an advantage
excellent oral and written English ski ...
Advanced Contact Solutions, Inc. is looking for Operations Supervisor
Position Level: Junior Management
Number of slots: 1
Specialization: Customer Service / Call Center
Job Location: Makati, Ph ...
We have openings for:
Customer Service Associates
preferably with a college degree and with call center experience
good to excellent communication skills
medical and insurance experience is an a ...
Advanced Contact Solutions, Inc. Locations:
Advanced Contact Solutions, Inc. Laguna Advanced Contact Solutions, Inc.
Building 1, LSL Compound, Diode Street,
Light Industry and Science Park
Laguna, Philippines
Advanced Contact Solutions, Inc. Makati Advanced Contact Solutions, Inc.
9th, 10th, 11th, 18th and 20th Floor, Citibank Center,
8741 Paseo de Roxas Avenue
Salcedo Village, 1227 Makati City, Philippines
Tel: (632) 8845200
Fax: (632) 8845208
Advanced Contact Solutions, Inc. Philippines Advanced Contact Solutions
Recruitment Center
3/F Don Juan Bldg.
CM Rector cor. Raja Soliman Sts.
Lipa, Batangas
Tel.: 043-756-3705
Comments: (316)
I would like to comment on the way the HR did my interview. He was disrespectful and I didn't like the way he handled my interview. He laughed and looked at his hands, didn't even bother to have eye contact. i felt so low, doesn't mean that I applied for
no stir tsong?
heard they give out a competitive salary there...
hmm...
sana di pla ako umalis sa dlink. ;)
-Dlink tech support rep.
ds company will hire and hire and will give job offer den promise to call you but they will nver did. They have no system in recruiting.agent will den resign to their current job & den be stuck up waiting for them.
they're holding my salary for almost 3 mos. now. they have no systematic process on claiming back pays. they want you to call an automated line that never really connect you to their financial department. i keep on going back and forth in their two sites
i used to work with this company for almost 2 years... it's been a pleasure to work with this guys. most of the people here (well, take note when i said most) are good and very accomodating with their applicants, trainees, agets, etc...
they actually tre
instead of managing the account's operation, one SM here seems to be more worried of how agents dress up. dont know if he's from cosmo mag or fhm
this company should be given sanctions for having many incidents of unexplained salary deductions.this job is not a joke,this is a matter of blood sweating work and yet they are not doing there parts for tha agents consumptions...
i cant say if dis comp sucks but im pretty much dissappointed, i did have a final interview fro melon acct then called me and said i'll be refer to another acct since melon backs out, i pass for us airways waiting for job offer they call and have to trans
all companies have their own merits and flaws, still, this company offers only the best programs
guys did you know that in ACS they have a local account, one of the bEst company in the philippnes, a telecommunication account, siguro gamit nyo to heheh,sige na nga GLOBE TELECOM, kaso basura ang account na yun, baba sahod kupal pa mgaTLsand SM, try nyo
excellent! im really finding hard time to locate this Lipa address of ACS. but bcoz this site i got in so easy...tnx!!
its an average company,
astig coz they have airline accounts
but it sucks coz of MANDA OTs and PUSH Back Breaks.
good enough with the compensation salary and not strict when it comes to dress codes. :)
its a good company naman . its just that the people inside like WORKFORCE and SMs make the compnay worse!!
ok naman salary dito . .
cueing nga lng kaya so hagard ka.
ACS -ALWAYS CUTS SALARY
DAMING GWAPONG QA
Verizon QA department really sucks! Tama na politika!
Career growth? only if you are friends of the higher people, it will bring you to greater heights. Discrepancies? Zero pay? Madami yan d2, Politics? Uso yan d2, dba Qa people?
verizon qa's the most horrible place in acs, basta your in good terms with the people on top, you'll be promoted even if you're not that techy, kiss @s$ lang ang kailangan
-tech qar
i have been working for acs for six months now!! i started at mellon!! it sucks!! the company gives no benifits!!! dont apply here!! there are better call centers!!
jp!!!
well i have nothing to say in this company...i have been working here for 6 months already,,theres no politics here,,its how you performed....dont have any absences and you won't have any discrept,,,be good all the time and follow rules and regulations se
heres a thing!!theres this sm who loves lacoste,,he's so good and kind,,i wonder why some of his people turn there backs on him,,you people dont deserve to be gven credits,,all of you should resign,you dont belong here..
18000 k,,well di lang yan nakukuha ko dito eh,,,mas malaki pa jan...be motivated and mas malaki pa sa inaasahan mo makukuha mo...im an agent here but im earning as much as 30000k a month...be wise
its not politics that actually reigns the idea of having good positions here in acs,,its the insecurities..if i were you peoplee,,grow up!!
kala nyo ba q.a lang may baho jan sa acs,,yung gtac sa vol mga kalawang pag iisip,,buti pa mga tsets,,gwapo ng tm at sm,,super galing pa ng mga teams..go guys!!!
Really? is that so? Maybe you guys are just frustated to get in to this company...well, study again and better luck next time you jealous bunch of maggots!!!GQ
Ikaw din nung nandito ka pa sa ACS mabaho ka....kilala mo ba si taong grasa..yung nagtitinda ng yosi...tatay mo yun diba?HAHAHAHA
Come on guys..let's not push ACS to the deepest, I've been thru many Call center company, and I found out that ACS has the finest training facilities/Modules/Incentives. For you ACS peeps, keep up!!!
i still love those people that i've left behind especially AT&T isa sa mga first intl acct ng ACS. by the way for history talaga i've started working sa ACS 2001 with AT&T All Asia Customer Sevice pa yun ang naluging call center ng ASTRO CABLE Ltd owned b
by a MALAYSIAN named KRISHNA. talagang nalugi at pinalitan ang pangalan.ng mawala ang Malaysian niligawan nila itong investor ng FILHISPANO ceramics, at pinalitan ng ADVANCED CONTACT SOLUTIONS. totoo ito 100% parang STERLING GLOBAL call center mga investo
rs naman nun may ari ng SUNNY MOTORS distributor ng NISSAN Cars sa Phils. ABSCBN Benpres hldgs naman yun C3 cube
i mean STERLING GLOBAL is with STERLING NOTEBOOKS paperproducts . DYNATEC located at NISSAN COMMONWEALTH mga investors naman nun may ari ng SUNNY MOTORS distributor ng NISSAN Cars sa Phils.
hehe kaya pala dati tumawag ako ng globe cs tinanong ko kung call center sila sabi ba naman, "nandito po kami sa globe telecom plaza sa makati" hehehe DI ba sa mandaluyong yun!!
ng offer sa ACSC, may program pa clang 'refer a friend', mga ulol! d ako mag-re-refer ng tropa ko d2, ang babang suweldo FYI 6K starting....until u finish ur career here haha...
i love the people i work with... at ACS u can be the best that you can be
DirecTV, the best account ever!!! super bait ang mga TM, SM and PM..
mga executives kasi dito binubulsa ang pera... kaya ayan rolex at mga bagong kotse ang gamit. walang pera mga empelyado dito
yup, there's one executive jerk out there in ACS. beware!
there's a sup sa airline account, you suck girl.. ayusin mga sched at walang forced manda ot!!
nice accounts naman dito.. your lucky if napunta ka sa high paying one.
IS IT TRUE THAT ONLY HIRE PEOPLE WITHOUT ANY CONTRACT AND WONT CALL THEM UP?!
the BEST ung directv na acct...super COOL ng trainor namn..she's the supervisor of the trainors and yet she's super COOL!!! learned a lot from her...trainors are COOL pips!! Goodspeed DIRECTV!!!
never trust this company...
WALANG KWENTANG KUMPANYA.. POOR HR PROCESS, INCONSIDERATE WORKFORCE, SALARY DISCREPS.. NOT A GOOD COMPANY TO WORK FOR -VERIZON GTAC SWEET
wala talagang pera s ACS. malaki offer pero kahit anung paraan gagawan ka ng deductions.
discrepancies sa sahod abound!!!
walang kwenta!!! di k papasahurin!!!
This is a great company giving opportunities to a lot of people. The best thing that they implement here is absolutely internal hiring. That is my most of the time what they need is for CSA position. Almost all of the officers were once CSR's
A GROUP OF PEOPLE WERE HIRED AND WAS TOLD THAT THEYRE GONNA BE DESIGNATED ON AN AUSTRALIAN ACCOUNT AROUND MID-APRIL. ITS MAY ALREADY NO UPDATES. IF YOURE GONNA CALL HR, WHAT THEYRE GONNA TELL YOU IS, JUST APPLY FOR ANOTHER JOB?!!? WTF!!!
HECK, WE WAITED
HECK, WE WAITED MORE THAN A MONTH! MAMATAY NA MGA TAGA-HR NA MGA BISAKOL MAGENGLISH!!! ANG BASTOS SA PHONE NUNG RICA NA YUN!KUNG MERON MAN MANAGEMENT OR HIGHER POSITION NA NKAKABASA NITO, BETTER LISTEN TO HER CALLS!!
vic endaya sana ma ayos mo naman ang pamamalakad ng acs at ng HR at finance
anong stir yan "millionaire" na yan? ka gaguhan yan! wag kayo mag apply dito!
after they hired you and promised na your gonna be called on a certain date, tatawgan ka ng isang rep from hr to invite you from interview?wlang database?cheap!!! bulok!!!!
Talaga? ano pinromise ni ron chua sa inyo? papadala sa australia? for what account/ company? i heard someone left for australia na... totoo ba?
hindi, australian account daw.dito pa rin nka-base.start daw is april 15
kung kilala mo sha, pakipatay sha
MAY 5, 2007
HI GUYS, MAY BAGONG ACCOUNT DITO, "WHOSCALLING", PHP18,000.00 ANG BASIC PAY, PLUS NIGHT DIFF AT ODD HOUR SHIFT. LAHAT NG EMPLOYEES DITO BAGO, AT LEAST MAY TWO YEARS EXPERIENCE SA CALL CENTER JOBS. GRABE ANG SCREENING, OKAY LAHAT ANG NATAN
bobo! paki sabi k aimee ha na ayus ayusin niya yang who's calling! dahil matagal na yan at di naman nag perperform!
art harrow - pwede ba umalis ka na ng paxys? wala ka nang ginawa kundi mangkurakot ng bonus ng mga tao.
Bitter itong isang to, malamang hinid na promote... o baka nagdudunong dunungan.... ewan ko ba, the size of your brain is measured by the kind of words you speak (in this case "write")
hoy ikaw mag kiss ass ka na lang diyan ok? ano ba posisyon mo? baka naman agent ka lang at wag ka na mag post dito ok? mag who's calling ka na lang buong buhay mo!
18k? kadiri - napaka baba ng sahod!
i agree, we dont recieve bonuses.. is it because art and the others are "kurakot?" hmmm
how about the australian account?is it true that theyre hiring agents but dont call them back?
working for 4 yrs may seem that im really dedicated with this company. if you only put your heart to the job your IN, and persevere what you like you may achieve it. It's not the company to blame but your performance that counts.
dear, its not an australian account.. its another company that will become sister co of ACS.
wow, may magpakasosyal pa pala tong acs at may sister company pa?sori but it was not explained by the ron chua.
like what ive told you,we were told that we were hired, and we will start by mid april,designated on a australian account
Sa sobrang sama ng loob ko sa ACS... Ang sarap sunugin ng bldg
tama ka - sunugin na ang acs!!! i chop chop na si ron chua at si vic endaya at si kevin urrutia
Ay lord... Nasaan na kaya yung OT incentive for feb? Naman! MAY na kaya?
Chloe!!!! Michelle!!! asan ang pera?
SINO MAY ALAM NG CONTACT NUMBER NI RON CHUA?
ok ang training dito pero di sila marunong mgvalue ng agents.
they offer big pero pg sahuran dun ngkakatalo. I am Sykes
sige, aalamin ko contact number niya para sayo
Agent? Ibig bang sabihin OFFICER ka dati? Bitter ka nga, hahaha.... ACS po kung nagbabasa ka ay under sa PAXSYS part ng paxsys ACS, Stellar, Golden Gate BPO, at meron pang iba..at sister company nila ang ASTRO sa malaysia....
Ano naman ang kaitbayan m
ULIT... at ano naman ang katibayan mo na may Kurakot??? INgat ka sa pagtuturo kung wala kang evidence, baka MA NUNO sa PUNSO ka, hahaha
poor mga tao dito sa ACS... napaka baba kasi ng sahod :(
if you still need evidence, just take a look at their watches and cars. you need more? check the billing of PRC
hahaha- watches and cars....kakatawa ka naman tsong. E sweldo nila yun pambili ng cars tsaka watches, magipon ka kasi para magkaroon ka din, lumalabas talagang puro ka HINALA e... magpapromote ka para tumaas sweldo mo
people in ACS are nice to work with but the management needs improvement. training is good depending upon the trainer and the trainee of course. hi chad i failed verizon account but i learned a lot.
i'm with sykes now - qwest dsl.
karlo juane nga pala to chad hehehe. - qwest dsl I am Sykes
ds company will hire and hire and will give job offer den promise to call you but they will nver did. They have no system in recruiting.agent will den resign & den be stuck up waiting for them.
final interview ko di ako pinasa ng isang bading na babuy na mayabang, then pinag near hire training nila kami buti na lang ok yung trainer namin. dami ko natutunan. tapos final interview ulit? tapos ang tagal di kami tinawagan, finally gave up waiting. Q
... finally gave up waiting. QA nako with VXI, thank you kay sir berni for the training, sana mawala na yung babuy na ops sup dyan! mayabang wala naman alam
magulo dyan wag kayo apply dyan.
balita ko may operations director na may kahalikan na married na co-employee sa elevator yung sa buendia office nila?
ron chua may araw ka din!
oo nga ron chua, alam namin lagi ka nasa aruba kahit office hours
SYKES is the best!
sinong operations director na naghalikan? si kevin or si albert? hehehe
well, buendia site? di ba kay albert gan site na yun? paki confirm naman!
ds company will hire and hire and will give job offer den promise to call you but they will nver did. They have no system in recruiting.agent will den resign & den be stuck up waiting for them.
Agent? Ibig bang sabihin OFFICER ka dati? Bitter ka nga, hahaha.... ACS po kung nagbabasa ka ay under sa PAXSYS part ng paxsys ACS, Stellar, Golden Gate BPO, at meron pang iba..at sister company nila ang ASTRO sa malaysia.... Ano naman ang kaitbayan m
alam nyo, kung mag trabaho nalang kayo meron kayo mapupuntahan. puro kayo angal eh! o diba!
Dahu! part 2
Sinong Team Manager na galing Sykes and nagkakalat ngayon sa ACS? GO ACS....
still love those people that i've left behind especially AT&T isa sa mga first intl acct ng ACS. by the way for history talaga i've started working sa ACS 2001 with AT&T All Asia Customer Sevice pa yun ang naluging call center ng ASTRO CABLE Ltd owned b
its an average company, astig coz they have airline accounts but it sucks coz of MANDA OTs and PUSH Back Breaks. good enough with the compensation salary and not strict when it comes to dress codes. :)
Come on guys..let's not push ACS to the deepest, I've been thru many Call center company, and I found out that ACS has the finest training facilities/Modules/Incentives. For you ACS peeps, keep up!!!
My friend got sacked outof the company for being "MASUNGIT". TERMINATION means no back pay. TO THINK BUNTIS PA YUNG FRIEND KO!
leo dublin aka green doblin - mahiya ka naman sa pangdadaya mo! wala ka nang mukha sa ACS!
wrong spelling pa ang paxsys... it's PAXYS
sino ba? si kevin o si albert???
HELLUURRR??!!!FYI SAMIN KUMIKITA NG MALAKI ANG ACS... BAGO LANG ANG WHO'S CALLING PERO LUGAW SILA SAMEN!!!BAWAL MAINGGIT..
almost a year ago, right after graduating from college, i.. i hmm.. uhmm, basta ngapply ako dito ACS. putcha hirap mgenglish!
NAG popromote sila ng mga di karapat dapat..HOY! magtanim ka na lang nag kamote! pahirap ka lang sa kompanya..tsk tsk...
to ol u freaking losers, if r account aint performing, then why the hell do we conduct food fest every month? fyi. its the incentive from the clients everytym we exceed the target, duh! Stop sourgraping u losers, just find some land and then plant some c
kung sino kaman U CANT BRING US DOWN COME ON!
BRING IT ON.... acs wc
Yung bitter kay aimee malamng nareject yan sa whoscalling..wahahaha!!! dose mil siguro sweldo nyan!
Devon ng AIRWAYS walang sing gwapo...
NAPAKASAYA DITO KCE MAY TEAM DAOT JAN KASO SISIRAIN NILA BUHAY MO MINSAN..WAHAHAHAH! HOI MGA DAOT PAAUTOGRAPH NAMAN IDOL KU KAYO:)
dude walang gamot sa ingit... -acs whoscalling
we keep on growing... kung ako sayo... kapit ka nalang pro
di mo yata kaya makipag sabayan...
Cnu ba yang DEVon na Yan?? Yan Ba yung MABAHO hininga???
grabe! ang hirap ng buhay sa whoscalling...ang laki na ng basic, ang lalaki pa ng incentives.help!!!
Hoy JIM, wla nko s USAirways, nd2 nko WhosCalling! 18k plus 2k incentive, san ka pa?! hoy Sonny Parson, klan next movie mo?
WHo'S INVOLVE ALECKS?
tamang hinala b?
WHOSCALLING PEOPLE! nakakainis kayo! kasi ang tatalino nyo, tsaka ang sisikat nyo pa! bakit kayo ganyan? kinaiinggitan kayo ng lahat? ma dissolve sana ang account ninyo!
ang hirap nmn s WhosCalling! laki nga ng sweldo, meron ngang incentive, every month Fud fest, kaso wla nmn ginagawa, mtulog lng, text, tpos car games, kazar.haay. p.s. c devon bglang taba, pero mukha lang. bwahaha. /814
GINAWA NYU PANG FORUMK TO NAPAKATALINO NYO TALAGA! PARANG WALANG GINAGAWA YANG MGA TAGA WHO'S CALLING KUNDI MAGCOMMENT DITO!
USAIRWAYS NAMAN!! PURU WHO'S CALLING NA LANG!
cge alex, karereen mo, cge comment pa, paspas mgtype oh!
amfness
Just listen to Boys Night Out, Radio Tabloid Every night, Mon-Thu, 9-12 MN with King Dj Logan, Slick Rick and Tony Toni- Ibyang Cox
gusto ko din lumipat sa whoscalling, kasi may balita ako dun about mga daotero tska madaming manlulugaw dun... gusto ko malugaw ako...
MADAMENG YUMAYAMAN DITO DAHIL SA OT! GRABE MGA HALIMAW SA OT MGA AGENTS DITO.
ayan na si Serge,
eto na si serge, taob nkau! amfness!
serge, irefresh u pgtpos pr mbasa u, da bah?
yeah right! s mga bitter dyan, get this! we're being paid this much , yet we realy don't feel like we're working....bwahahahaha...
WALANG BABANGGA SA TEAM DAOT!!! HAHAHAHA!!HU'S IMBOLB?!!!!
@_@
KANINONG MATA YAN????
CHAT ROOM BA ITO??! MAGTRABAHO KAYO!!
WALA NG MAGRERESIGN!!!!!!
NTE KA PAG NAGRESIGN KA
sa mga titira sa WHOSCALLING think twice...
ung mata...s bata un na ntakot s aswang....wahahahahhaha....
Manong salamat sa empanada... 15 lang
SALAMAT SA MGA SUMUSUPORTA SA TEAM DAOT!!!
HOY!!!!!
WALA LANG... GUSTO KO LANG MABASA MESSAGE KO!!!!
EMAIL MEANS TEMPLATE..
binabate ko mga kapatid ko jan s pruvince, si ati, kuya, mga tiya ko, si bubuy, musta nkau jan. miss ku nkau!
BALITA KO YANG TEAM DAOT NA YAN MAY WEDNESDAY SHIT..ANU BA YUN?
HOY!!! TSAKA YUNG TERMINATION MEANS NO BACK PAY MAIL!
TANGA KA LANG SIGURO KAYA KA NA TERM... TSKA MARAMI NA KO NAPASOK SA ACS LAHAT MAY JOB OFFER AGAD...
BAKA NAMAN U-JAMS INAPPLYAN MO KAYA WALA JOB OFFER... DI KASI SA ACS YUN...
GOOD LUCK SA
YUNG MGA NAG APPLY NA DI TINAWAGAN PASENXA NA KC WALANG BAKANTE SA UJAMS!
hoist. serge, mga rason rason mo! anong pinagtatanggol?!
DB MAY KINAKATAY NA PORK JAN????
GWIIIIRRRRKKKKK....
May dalawang klase ng mga ITs dito, guapo o maappeal
TSAKA NGA PALA.....
NON VOICE ACCOUNT ANG WHO'S CALLING KAYA WALA KAMING SPIEL NA GANYAN! EEEEW!!!!!
bakit ba controversial ang Who's calling? mukang exciting jan...
NANAY!!!! MAHAL NA MAHAL KA NAMEN!!! KAHIT NASA DTV KA NA U'LL ALWAYS BE IN R HEARTS... NAGMAMAHAL BUNSOH.
SI JIM POH PUMAPASOK SA MONITOR...
WER N U? D2 N ME?
ANO TO? TEXT?
AKO NA NMAN NKITA NYO AH!
ANO HA?!
ANJAN NMAN SI CITA ASTALS AH!
TAMA NA YAN... KAYA MARAMING NAIINGGIT SA ACCOUNT NIYO....
THOUGH GUSTO KO LUMIPAT DIYAN KASI LAGI MASAYA MGA TAO... ANG LAKI NG BAYAD PERO THEY FIND TIME PARA MAG ENJOY... KASI NGA NAMAN NON VOICE....
pano lumabas? -jim
GUYS, SCORECARDS!
Oy JIMMY BOY KUTKOT! Kaya Nasisira Buhay mo eh, panay punta mo sa Krispy Kreme sa The Fort!
WAIT LNG, NGIISIP PKO MTINDI TINDI... ...
Sonny Parson!
wag kayo mag taka kung lahat ng agent sa WC parang na koma, nag rerelax lang yan...
Sarap talaga ng SUnday shift sa Whos Calling! Me pamilya kami ditong maaasahan, me tiyahin na mga dating lalaki, me tiyuhin na dating babae, me kapitbahay, me tiyahin galing Zimbabwe, me ninong na beho at me bunsong di lumalaki. O san ka pa???
SOSYAL! SI JIM SA KRISPY KREME PUMUPUNTA? DUNKIN DONUT LNG AKO EH.
SI CLAUDIA MAMIMISS NAMIN YAN. WAG KA NA KC MAGRESIGN...MASAYA DITO!!!
TAY GERSON....
SIGI LANG PO TULOG LANG,,, BAKA ANG RAYUMA NIYO EH LUMALA LANG...
NEWSBREAK: Mga tiyahin sa Whos Calling na taga-Zimbabwe, pumayat na!!! Dati sinlaki ng 2DR na aparador, ngayon sinlaki na lang ng washing machine na walang dryer. Hulaan????
anjan n un empanada, 15 lng, promo, 30 buy 1 take 1.
go go go teletubbies!!!
mother kelan ba ang free lunch ng whos calling
SI MOTHER AIMEE KAGALANG GALANG YAN WALANG BABANGGA JAN KUNDE MAKAKALABAN NYO ANG TEAM DAOT!
ako? simple lang, mabait, sexy, mkulit daw, haay just add me in if you want to be my friend, here's my email add, cita_astals@yahoo.com
Well, I had my moments with SYKES, WEST, and Convergys but I found comfort here in WHOSCALLING.The remuneration is fair: my average net take home (net basic augmented with performance incentives like top cph, accuracy, overall rating) yeilds me Php21,000.
ayos mukhang busy sobra mga taga who'c calling
ok dito! uso ang mga kabit kabit dito! may client na lagi may take home na agents. tapos may client na grabe magmura pag lasing tapos puro babae staff nya!!!! figure out nyo na lang kung bakit
im back online! anyone there from wc?
hei maverick? ur from wave 2 ryt? haay, wave 2. freaking loser
guys check your scorecards.
wave 2, are we freaking loser? devon, get lost!!!
Guys, sinong may pagkain?
nyeta kaya pala nde napupost comment ko kse kelangan pa irate!!!!!
so wat's nu guyz??!!
SI SUGAR SINABAYAN KANINA NI MANG RENATO! YUNG TAGA HSN!
ang aga naman ng chever natin
GANUN TALAGA NO MORE CALLS EH!
tristan kahit malayo na ako... nandito ka pa rin sa puso ko...
-jepay
Dear JV:
Kamusta na sa Amerika, anak? Mabagal ko'ng isinulat ang liham na ito
dahil alam kong mabagal ka ring magbasa. Anak, gusto ko lamang
iparating na hindi na kami sa Malacanang nakatira ngayon. Nabasa kasi
ng mommy mo (si Loi), na kadalasan n
ang mga aksidente ay nangyayari
sa bahay kaya't napagpasiyahan ko na lumipat na ng tirahan. Pero
huwag kang mag-alala. Dinala ko naman ang karatula ng ating lumang
address kaya maari mo pa rin akong sulatan sa dati nating address.
Mahirap na kasi ang
MAMATAY NA DI NAKAKAINTINDI NG CALL TAPOS BIGLANG ITATRANSFER! GRRRR!!!!
SI MANG RENATO PLAYER NG BASKETBALL SA HSN YUN! BINIGYAN NYA NG PALASPAS SI ASUKAL!
KANGAROOS (DURING AUSTRALIAN STATE VISIT)
Reporter: Mr. President, how was your visit to Australia?
Erap: Well, it was nice. I saw many dangaroos.
Reporter: Sir, you mean, kangaroos?
Erap: No! Dangaroos! It was written:
"Beware, these animals are
NAK GISING NA KAYO INOM PA KAYO NG SLEEPING PILLS..
tay empanada ako po ang tunay nyong anak -devon
kuya empanada pde lista mna taghirap kme ngaun eh la pa sweldo.. TAS NGAUN SASABIHIN MO DISIOTSO MIL ANG SWELDO MO!!! MAGLUGAW KA NA LANG!!! HAHAHA!!! - <grayz>
kc naman sabi ng bawal matulog pag may call eh! ayan tuloy lagot ka sa magaling at gwapo mong TM na si FERDZ!
Si SONNY PARSOn nagiisip na naman ng mapgkakaabalahan!
News update: Jolibee nakita sa Mcdo...
NO COMMENT CHEVER... -paat
bading ako, promise - <jolo>
Hope you post new loosen up in our calibration update sa intranet ng WC. - maverick
hello to WHO'S CALLING staff! people here are the best...mga dautero nga lang...but REAL! Really funny people... Boky and Ferds are GREAT and Mother Aimee, too! so what can i say..I LOVE IT here!
EXCUSEZ MOI! 'di po ako yun kayakapan ni Devon sa Platinum...'indi po kami related! pero friend ko naman yun..Ms. Congeniality ako eh!
--Polly WC
inggit ka lng! dahil maganda tlga katawan ko... ikaw hindi... kng cno ka man... ako pnagpala ikaw ndi... hampas lupa! -jolo!
ganyan tlga pag ndi interesting ang sariling buhay, u look for something interesting in other people.... hahanap ng kaaaliwan... maghanap ka kc ng pwde gawn.... boring ng buhay mo e...- jolo!
Siguro kaya tayo ISO certified kasi tayo ung call center na may pinakamaraming electric fan.
happy birthday dean! <love daot frends>
AYOS YAN JOLO DAHIL BAWAL MAGTEXT SA WC JAN KA HSN PUMUPUNTA PARA LANG MAGTEXT! PWEDE DIN BA JAN MATULOG?!
Alternate number: 417-227-0229
Model: GTL
Customer was interested in a '05 GTL.
hehe.. Thanks S'Louie
bakit ba ang bitter nyo ke JOLO?- Sugar
haha..
haay!
and to think im being paid to do this.
HOIST. GISING NA! UUWI N TAU!
eng eng! di ako galing ng HSN para magtxt... sakto may nagtxt galing ako ng CR engot!
CNU BA YANG ENG ENG NA YAN?? CGE IPAGTANGGOL NATEN SI JOLO DAOT YAN!
Inspiring Quote:
"Mahirap kalabanin ang Katamaran... Nakakatamad kc..."
ang tanga mo devon, alam mo ba na pwede kang ma trace... Alternate number: 417-227-0229 Model: GTL Customer was... pahamak ka...
SABLAY KA NA NAMAN DEVON! MGRESIGN KA NA NGA!!
BUMALIK KA NA LANG SA PROBINSYA MO!
BAKIT ANG TATANGA NG RECEPTIONIST NIYO?BAKIT SILA MGA BISAKOL?
Ah ACS... Wala kwenta yan... lalo na ang DTV acct., ang sasama ugali ng TM/SM dito... lalo na ung obese na si Michelle Peņalosa... Oink! Oink! Beware guys... Gagamitin lang kayo nyan at paglalaruan di sila mabait.... napa ka unprofessional pa ng TM lalo n
hay... tama ung mga naunang nagcomments.. i reached the final interview and the person who conducted my fianl interview that she will forward the results to the HR DEPARTMENT and will call me within a week... Its already a month and 2 weeks but i never re
IF YOU WANT TO BE DEMOTIVATED, DEMORALIZED AND LOOSE YOUR SELF CONFIDENCE APPLY HERE!ESPECIALLY SA VERIZON OUTBOUND (VOB), MAY 2 TM DITO DIANE AND RIA ANG NAME MGA WALANG MODO!!!TRY TO WORK HERE NG MALAMAN NYO SINASABI KO!!!
KAPAG SINABI NA NG CUSTOMER NA "I JUST TALKED TO A REP. THAT HARDLY SPEAKS ENGLISH" FOR SURE EH KAKAGALING LANG NG COL SA ISANG BOBONG ACS DirecTV AGENT...D KO KAYO MASISISI KASI SOBRANG LIIT NG STARTING BASIC NYO...10k RYT?
hello MCI people...i miz u all.i should have stayed if this account was not dissolved..its great working with you guys!
HOY MGA ACS DirecTV AGENTS AYUSIN NYO TRABAHO NYO HA PARA D NAHIHIRAPAN IBANG AGENTS NA MAKAKAKUHA NG COLS GALING SA INYO...MGA BOBO AT TANGA...ANO BANG KLASENG TRAINING MERON KAYO HA?!?!
KAPAG SINABI NA NG CUSTOMER NA "I JUST TALKED TO A REP. WHO HARDLY SPEAKS ENGLISH" FOR SURE EH KAKAGALING LANG NG COL SA ISANG BOBONG ACS DirecTV AGENT...D KO KAYO MASISISI KASI SOBRANG LIIT NG STARTING BASIC NYO...10k RYT? >> sobrang totoo
What do you think of this company??
How about in the inside??
not talking about whats inside i mean about their company policy. no coordinations of all departments. no good benefits. the most thing that is worst is to have a zero out on payday!!!! the c
the company sucks. when i was there, there were too many distractions for me to accomplish anything because there were employee complex issued that include the human resources department, and finance department. theres no enthusiasm in this company..
the best call center
how can you guys encourage us to apply with your company if there is full of negative comments are coming out!?^%$#
hello MCI people...i miz u all.i should have stayed if this account was not dissolved..its great working with you guys!
I LOVE TO BE HERE...
we'll guys, ACS have may you in a way. If you dont like it, then get out. Just like any other call center, the concept is "hire and fire". But should you really perform, then a brighter future is at stake. Just a thought from a former employee, who's rea
NAPAKALAKING KALOKOHAN!!!!
AMBABA NG SAHOD!!
BUTI PA AKO 25K
hheheheheh!!! maganda dito malaki ang sahod
TERRIE LOPEZ is a big liar! DIRECT TV account is better oof without this Little Devil! Feeling 'tong unggoy na to no wonder pati mga TM di nya mapatino... pmapatol pa siguro sa... wag nalang MALAKAS KAPIT neto eh mahirap na!! hahaha
puro discrepancy ang pasahod,biometrics down tapos bigla c0unted na di ka pumasok kahit nag manual log in ka,ung mga over time na 30 mins every day pinapa kuha pa tapos pag labas ng payroll its good as thank you kasi di nag rereflect
For some whos calling agent...hey keep your feet on the ground baka ma dissolve ang account nyo...bka d nyo alam na may account sa acs na malaki magpasok ng pera sa company...at sa whos calling na agent na sbrang manlait sa sweldo ng ibang account...kabui
sna bawasan ang sobrang pamumulitika sa whoscalling....
WISH KO LANG, VICKI MORALES...
TO ALL WHOSCALLING OFFICERS, BE FAIR TO ALL... TIGILAN NA ANG PAMUMULITIKA.. PWEDE?
STOP OFFICE POLITICS..
ACS gave me a bad overview of call center work, to think that this is my first job. I love the work because im techie, but hate the discreps and no-OT pays.
Hi to the HR Team who visit us here in Bohol Province, Paolo; Angel; Cel (did i get it right?)... Pls. keep us posted po, thanks! mcyard@yahoo.com
been with acs for nearly 2 years. OMG this company really as in really sucks. it's not about the performance, hell i've been doing outbound calls for nearly 2 years now and i'm still here surving the escalation procedure that the company applies. This co
backpay ko 2 years ago pa dapat, til now wala pa din dahil nawala daw nila ung clearance..what a lame excuse
ACS MABUHAY!!
its a good company naman . its just that the people inside like WORKFORCE and SMs make the compnay worse!! ok naman salary dito . . cueing nga lng kaya so hagard ka.
BASURA TONG CALL CENTER NA TO WAG NA KAYO APPLY DITO
i wish ACS will give me a chance to work. I"ll been apply couple of times but i alwyas fail the exams. sNA you will give me a chance na. hey mga taga SM lipa......
worst politics! lalo na sa WC account ng ACS. pesteng mga workforce, namemersonal! lalo na ang super plastik na shift manager!
wish ko lng madisolve na ccount nayan.
Jojo and Inan - tandem na wlang kwangis.. cla ang dahilan dahil nagclose ang MCI - PINAKCLOSE ang MCI because of them...BAKET? - dahil hinihikayat nila na magnakaw ng sales sa ibang site - Homework daw! nakakapagtake, baket pa cla anjan despite of all th
well i've been working in this company since october last year and so far.....okey naman.. sa account namin which is an airline... pag maganda talaga performance mo maganda mga incentives makukuha mo..
ACS? VERIZON?? NAPA KAUNFAIR NG MGA TAO DUN DI MO ALAM KUNG MAY ALAM BA TALAGA O NAGMAMAGALING MAGALINGAN LANG EH. EWAN DUDE. HAHA
Jojo Pacis and his sidekick Inan, sila ang mga naghandle sa MCI at nagclose ang account dahil sa kanila, ngayonmarami ng natanggal sa ACS- verizon aacount dahil sa kanila, hindi mo rin masisisi ang company hindi kasi nila naforsee na bababa ang dollar kay
ACS WOW!!! if you want to find POWER HUNGRY people who bullies newbies, go to this company..Of course there are very kind, condiderate and very helpful..but for floor leaders and especially in workforce for for US airways... hallleeeerrr.... sobrang baku
anong benefits dito?
ok naman sana kaya lang mismong mga officers di magkaintindihan. sila sila di nagkakaalaman ng mga internal issues
mam joy your poh and best sa lahat ng HRD sa lipa.... Im not part of ACS but how i wish matanggap na me next time.
At Spirit Airlines, WorkForce are truly an impersonal lot! Don't ever call in sick or some personal problem. The only two spiels they know are "Unauthorized!" and "Regardless!" And these people are never around 24/7 like the agents.
hi mam tina did you know fail you me sa interview but it's okey kasi cgurp di pa right time hope to see you soon para mapatunayan kong deserving ako.
hi poh, hope you will call us kahit ala pang 3 months pag mass hiring sayang opportunity, hope you will be able to give us chance. thanx hi poh to mam joy of sm lipa. ganda nyo
Ok ang I.T sa ACS!!!
yunf mga front desk naman po ng acs masyadong mataray lalo na yung RICA
PAKI-improve hr nyo po.. please lang
dami politika d2 huwag na kau umasa dito
hello sa team GRAND TURK sa Spirit Airlines Account! Keep Rockin!
never apply here at makikilala nio si jenngay, yikes! ganda niya!
job offer ko pirmahan na....
eww!!! apply here, ganda ng benefits here!
ei guys,... im new here,,.. hahaha
ask ko lng how can i apply here? im interested.. tnx please help me thanx... email me at d_animal1@yahoo.com thanks...
VERIZON WORKFORCE IS LIKE RETENTION, THEY ASK YOU TO COME TO WORK EVENTHOUGH YOU'RE TOTALLY SICK. PEOPLE ARE NOT CONSIDERATE, I HAVE BEEN WITH THE COMPANY FOR ALMOST TWO YEARS AND THE VACATION LEAVE AS WELL AS SICK LEAVE IS NEVER AVAILABLE.
MAGANDA AT SARAP DITO... PALIPAT LIPAT KA LANG ACCOUNT PAG NAGSARA ANG ACCOUNT...hehe
ay sarap dito sa new acct ko reservation ako// di gasgas voses ko unlike dtv no irate customer// avail pa at may ot pa at grabe pakulo nila superb// kaya lng nakakabobo acct ko// eto na siguro ang sinasabe nila na nakakabobo ang col ctr pag ganto acct mo
beware to drectv agents// they are so brilliant agents when it comes to magics and tricks and isa na ako dun// kaya dont do it on your new account ha! maheya ka yo
pano kaya naging OK ang IT ng ACS eh di nga nila macontrol ang pagtanggal ng recording mga agents// kht anong gawain nila nagagawan pa rin ng paraan ng mga agents// oh cno magaling IT o AGENTS? bet!!!!
hoy eric john zapanta aka EJ// marunong k b gumawa ng salary computations? hirap sayo bobo ka s math e// puro ka deductions kht may log in sa bio//at ung mga ot di mo kini credits
attn binky na qa yung oink oink// pls lng b4 u mark dwn voice quality check ur voice 1st record n listen// voses mo dagang naipit ng pain na may cheese
YIKES DTAG AGENTS MASYADON K UNG SHOWY SA MGA AFFAIR ESP YUNG MGA BAKLA AT TIBO JAN// MAHIYA NAMAN KAYO//BE PROFESSIO NAL PLS//
YUNG MGA TAGA DIRECTV DITO AYUSIN NYO AT NAPUPUNTA SAMIN PAG MINEMESS UP NYO YUNG ACCT, ILALAGAY KO EMPLOYEE ID NG BOPLAKS NA AGENTS DITO, PATI PANGALAN NYO, BWISIT!!!
Haidee enriquez mukhang isda.. pag dating sa termination, ambilis pero pag pirma lng ng mrf.. ang bagal. promdi kc
Sa I.T. pa rin ako. hehehe.
well acs dtv, no miore end na contrata// hay naku do u think you cvg agent fr dtv u also mess up cst accts ah! thats why theres no such perfect agents and perfect call center!!!
e di mag I.T. ka? gud lak naman s u? sana magawan nu way hw to stop agents removing the nice hah? sa cubao nga state of the art di nu p rin kaya to stop agents to remove nice? hahaha
Wala pa rin kayong binatbat sa account ko. GLOBE, lagi namana kayong talo sa sportsfest eh. Local telco hindi nyo matalo. harharhar
Talagang mag I.T. ako. nde tulad mo hanggang agent na lang. phish! hehehe
ATA, DTV, HSN, MCI goodbye na. Antayin na lang mag pullout ang VERIZON,US AIRWAYS, DTAG, MELLON, ETC. GLOBE RULEZ PA RIN!
Boys and Girls may bagong spiel tayo. Kapag tinanong kyo kung bakit nde tyo naka recieve ng salary adjustment this year 2008. isasagot daw natin ay " mas pinapahalagahan daw ng management natin ang job security natin. hehehe. ask your nearest hr para sa s
hi mam tina did you know fail you me sa interview but it's okey kasi cgurp di pa right time hope to see you soon para mapatunayan kong deserving ako.>>>TALAGANG DI KA IPAPASA NUN NENG, AHAHAHAHA
i wish ACS will give me a chance to work. I"ll been apply couple of times but i alwyas fail the exams. sNA you will give me a chance na. hey mga taga SM lipa>>>ITO PA ISA, ASA KA PA NA MAKAKPASA KA, EH OBVIOUSLY, NAKUH'
it k nga ahenang klase nga lng
nagkamali ata pag hire s u ACS e//
mag resign k n lng// kawawa k nman
hang DOS application lng lam ng utak m!
wag kayo apply dito. dami discrep and dami daga sa floor. KADIRI!
hindeee daga sobra k naman IPISSSSSSSSSSSS LNG HEHEHE
ive been wid acs for 3 years...well i would say that i had a good stay...co workers are
good and i enjoy working wid dem.there are just some unavoidable instances but things can be fixed.
SHITS HAPPENS but its just how you deal on it...
Advanced Contact Solution Sucks !.. .. They ask you to have overtime but they don't pay you back. They don't even have retirement plan so para kang contractual laborer alwayus. no benefits
Photek naman, mag eemail ka ng resume sa add na to recruitment@acspacific.com tapos sasabihn, unable to send email... pano ka mag aaply online nyan...
ano ba yan/// paayos naman ng system nyo... amp kayo
swertihan dito s call center na to malas m lng pag dun ka s "tomboy" nag initial interview lalo n pag lalake ka amf naiinsecure ata ung tomboy n un ksi mas gwapo kmi s kanya haha.... very unprofessional din habang nag interview nagamit ng ym? ano yan bast
worst callcenter ever!!
Eto --
HR - feeling diyosa prating walang tao!!
FINANCE - bulok puro pay dispute!
TM - power tripper -- puro tsismis at siraan sa kapwa TM -- kiss ass sa bisor!!
IT - asus ewan ko ba puro walang alam. ang IT supe n
Bulok - power tripper - tagal magparegular ng agent - walang allowance san ka pa dba?
eeew,....... kadiri nman mga nag post ng comment d2 sa ACS.. u are all NUISANCE.... hell yeah!!!
mganda ako... ndi ang ACS... bqt??
If only I can put ZERO as their grade. I've applied last week. I'm considering the job offer--though I've heard a lot of not-so-good-comments from previous employees.
To tell you frankly, those who interviewed me didn't impress me at all. I thought I was
To those people who are criticizing this Company please show proof before you say anything. Because without evidence these are just speculations. Thank you. From Concern Citizens.
Advanced Contact Solutions is the worst company ever. I have no idea how this company survives when they do not even know what the meaning of capacity planning is... something that is very basic for any business... natatawa lang ako sa mga managers dyan..
Taking away yung politics and corruption na nagyayari sa ACS... palpak na palpak din ang capability development nila... Probably one of the reasons why they are not successful and they could not deliver results to their clients withouth having to cheat an
!8,000 PHP starting hanggang ending yun na din sweldo mo, ang mga benefits ng isang regular employee makukuha pa after 1 year of regularization. eh yung kasama ko 1 yr 6 mos na di pa din regular tsk tsk tsk
Grabe ang discrepancy sa salary d2! delayed ang incentives! Ang tagal pa ma-regular! Ang hirap hagilapin ng mga tao sa offices like the HR! Binaon na din sa limot ang back pay namin! Winner talaga ACS!!
Erwyn: Tony i check mo nga yung shift code nato (hang nakatingin sa maliit na calendar ni Serge)
Toni: bakit sa maliit na calendar ka nakatingin hindi ka na lang magsearch ng mas malaking calendar sa Google?
Erwyn: sige nga hanap ka
( hanap naman ang b
are you serious!!!! I mean really serious??? the company has and luckily it has hired allot of good talents.. however, they do not give a dmn on keeping those talents.. talents such as seasoned agents I mean.. management wise they are hypocrites... talk a
hay naku nagpapaasa lang tong company na to! sasabihin na tatawagan ka for job offer then ano, WALA! then yung mga interviewer? kala mo ang gagaling!! eh mga barok din naman! ACS BOO!
kaloka daming comment..hahaha
ACS DAW.. haysssssss
PULL OUT NA WHOSCALLING, DOWNSTAFFED NA ISLAND AIR, MAPULLOUT NA DIN SOON ANG PEACH DIRECT.. SAN KA PA? basta prc account goodluck!
US AIRWAYS AND VERIZON ONLINE NA LANG ACCOUNT DITO
Just a headsup! This company has good clients, internet, airlines (some were dissolved), etc. but the company itself is a crap, no system regarding payrolls and resignation too, supervisors are manipulative, will do whatever dey want to do with you, thoug
MSe pa rin kame.. super enjoy..
hanggang ngaun wala pa ko back pay di binibigay pg discrepancies ang bilis para kyo politica ng pinas!
well....Everything you commented is all true, They always call you until you put a stop to them especially the HR!!!!! theyre incompetent
SIR ROLAND GAERLAN OF BUSINESS DEVELOPMENT IS THE BEST BOSS!!!
may biggest mistake, nag-work ako sa ACS. nag-render ako ng 30 days, after my 15-days VL with-out pay. then I resigned, wala ako na kuha na back-pay dahil pinag-babawas nila lahat ng absent ko don sa 30 days i've rendered. advance pay-out daw, if you chec
ACS has been my first call center experience.Yes, it's true, there were no benefits.Not that much. There has been no descrepancies on my part. The best thing about staying with ACS was the bonding we've had with our team mates. Schedules were the same and
At Spirit Airlines, WorkForce are truly an impersonal lot! Don't ever call in sick or some personal problem. The only two spiels they know are "Unauthorized!" and "Regardless!" And these people are never around 24/7 like the agents.>>>>>>>TRULY-LY...
SIR ROLAND GAERLAN OF BUSINESS DEVELOPMENT IS A VERY BAD BOSS. HOW CAN HE LEAD PEOPLE?
MAY MGA MAGNANAKAW JAN NA TAGA-ACS!! KAPAL NG MUKHA.. IS THAT THE KIND OF PEOPLE YOU HIRE? NO MANNERS? AND DON'T YOU GIVE THEM ENOUGH SALARY FOR THEM TO FOOL AND STEAL OTHER PEOPLE? MY GOODNESS!!!!
hay naku DTAg downstaff ng 45 agents, us air 300 agents.// pag nag pull out us air yang ang btread and butter ng acs// mag ssara na yan.// mga tm sa stag pumapatol sa agents na may hitsura kadiri kayo//
bankrupt !
Poor ACS--it's on the media hotseat now for laying off nearly 900 people right before the Christmas season. Shame shame!
layoff 900 employees yeah shame! wawa nman cla
ayus naman sana dito lalo na yung mga agents tsaka yung ibang tl.. about sa discrep eh tl and may kasalanan kung may discrep kayo sa salary ndi finance. ako ok mga naging tl ko kaya never akong nagkadiscrep. hastle politics dito sobrang garapal lalo na sa
ok sana yung account but may TL dito kunwari lalaki.. Mr. Clyde Orolfo, ang angas pero may boyfriend na taga-bulacan. Kadiri..
kamusta naman mga trainers dito??
plano ko sanang mag aplay hehehehee challenging ba sa loob? anong klase bang political system meron sa loob? anyway masubukan muna bago ko mag comment
Advanced Contact Solutions, Inc. record in Call Center Directory
was last updated
2006-11-24
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