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Call Center Directory > Call Center Companies > Aditya Birla Minacs

Aditya Birla Minacs






Aditya Birla Minacs

Description:
Aditya Birla Minacs provides customized business process outsourcing (BPO) solutions focused on three core areas of capability: contact center solutions, integrated marketing services and knowledge process outsourcing. Aditya Birla Minacs combines expertise in these areas to improve revenue, customer service and operating margin for Fortune 500 clients.

Aditya Birla Minacs has more than 11,000 employees at locations in North America, Europe and Asia and has established successful industry practices with clients in the automotive, banking, financial services and insurance, telecommunications and technology verticals.

As a trusted advisor, Aditya Birla Minacs is well positioned for accelerated success in the global BPO industry, through its multinational footprint; its capabilities in multiple industry verticals; its culturally diverse and knowledgeable workforce; and its ability to deliver best-in-class solutions.

Aditya Birla Minacs doesn't just answer phones--they deliver customized, multimedia contact center staffing and operations to address business and customer relationship management challenges.

Aditya Birla Minacs seasoned contact center experts rally to design and enhance operations and processes that fit your budget, goals, metrics, channels (e.g., voice or non-voice transactions), size (30 to 1000+ agents) and risk tolerance levels. Aditya Birla Minacs agents adapt to meet the needs of your customers at each phase of the customer lifecycle.

Aditya Birla Minacs solutions to your outsourcing challenges include:

- Increasing brand awareness and customer satisfaction
- Increasing productivity, quality and performance to metrics
- Increasing loyalty, retaining customers and preventing churn
- Reducing operational costs and total cost of ownership
- Upgrading technology and infrastructure
- Increasing revenues
- Improving business continuity


URL: http://www.minacs.adityabirla.com/ (View Site)

Hits: 27856

Aditya Birla Minacs Job Opportunities:
Aditya Birla Minacs has 16 jobs.

Workforce Analyst / Real Time Coordinator

Workforce Analyst / Real Time Coordinator (National Capital Reg - Quezon City) Responsibilities: Responsible for managing a staffing plan to ensure the call center is appropriately staffed. Devel ...

Customer Service Associates

Responsibilities: Customer Service Representative (Inbound/Outbound for an Appointment Setting Account) This position is responsible for scheduling appointments for consultation and tentative p ...

Patients Services Representative

Responsibilities: This position is responsible for scheduling appointments for consultation and tentative procedures. Responsible for completing out-bound and in-bound telephone calls as required t ...

CSR Inbound or Outbound

Responsibilities: This position is responsible for scheduling appointments for consultation and tentative procedures. Responsible for completing out-bound and in-bound telephone calls as required t ...

Spanish Customer Service Executives

Requirements: Finished at least 2nd year of their college degree, Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in any field Required Language(s): English, Spanish – M ...

Technical Support Representatives

Requirements: Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field. Candidate must have completed 2 years in college, or with call ...

50 Customer Service Representatives

Requirements: Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field. Candidate must have completed 2 years in college, or with call ...

75 Technical Support Representatives

Requirements: Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field. Candidate must have completed 2 years in college, or with call ...

CSRs-Makati

Requirements: Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field. Candidate must have completed 2 years in college, or with call ...

TSRs-Makati

Requirements: Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field. Candidate must have completed 2 years in college, or with call ...

TSRs-One Day Processing

Requirements: Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field. Candidate must have completed 2 years in college, or with call ...

Team Leader-Telco

Responsibilities: This position provides day to day direction and guidance to a team of call centre representatives. The Team Leader plans and evaluates work flow and coordinates work activities to ...

Inbound Telco Account

Requirements: Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field. Candidate must have completed 2 years in college, or with call ...

Operations Manager

Operations Manager- With Prior Authorization Experience-Medical Account Responsibilities: This position is responsible for the overall operation of account/campaign. The incumbent is responsible ...

100 Technical Support Representatives

Requirements: Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field. Candidate must have completed at least 2 years in college Req ...

Aditya Birla Minacs Philippines Job Openings

Are you in Minacs? 300 CUSTOMER SERVICE AGENTS NEEDED FOR A PIONEER ACCOUNT! National Capital Reg Requirements: Candidate must possess at least a Bachelor's/College Degree , any field. Fresh ...



Aditya Birla Minacs Locations:

Aditya Birla Minacs Canada | Aditya Birla Minacs Libis | Aditya Birla Minacs India | Aditya Birla Minacs Makati | Aditya Birla Minacs Michigan |



Related Companies:

Minacs

Minacs provides customized business process outsourcing (BPO) solutions focused on three core areas of capability: contact center solutions, integrated marketing services and back office administratio





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Training is very excellent! I am with the company and they are really taking care of all our needs. Thanks to Aditya Birla Minacs! NISSAN ROCKS!

maganda ba dito?

Onstar???????? Eiw!!!!!!! Yes training is great but operations...........gosh no way......

how much offer dito? how much offer dito? how much offer dito? how much offer dito? hehe..

Ang pinaka walang kwentang call center! haist.. yung account nilang onstar na ang nakalagay sa contract eh inbound pag nasa floor ka na.. hard selling pala yung account na yun! kabago bago pa lang, nag mass termination na.. andaming umalis dito. ang atres

good excepriance with minacs

applied here last week, failed, they said it was based on the exam. thats how i figured its all crappy. i know i got a near perfect score i nthe exam, i type 35wpm, i have great commskills as ive been in the industry for almost 3 years now. damn.. they picked the newbies who have tribal accents and arent asking for more than 13k salary.

Aditya Birla Minacs record in Call Center Directory was last updated 2012-02-07

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