 |
Search |
|
|
|
|
Latest Jobs |
|
Articles |
|
Latest Companies |
|
Call Center Directory > Call Center Companies > APAC Customer Services Inc. APAC Customer Services Inc.
Description: Customer Service RepresentativeSUMMARY: Answer incoming calls from prospective customers to explain type of service or product offers providing outstanding customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES include the fol ...Inbound Customer Service Representatives & Spanish Speaking RepsAPAC Customer Services Inc. is looking for the following: - Inbound Customer Service Representatives - Spanish Speaking Representatives Position Level: Entry Level Number of slots: 1 Speciali ...Workforce Analyst - CubaoWorkforce Analyst - Cubao (National Capital Reg - Araneta Center,Cubao) * Attends to the day-to-day, hour-to-hour and minute-to-minute calls flowing in and out of the call center * Facilitates ro ...Technical Support Representative - AlabangTechnical Support Representative - Alabang (National Capital Reg - Alabang, Muntinlupa City) * Responsible for providing technical support solutions according to the scope of work and service leve ...APAC Philippines Job OpeningsJoin our team of customer management solutions experts in any of our sites. You'll have the opportunity to represent our clients from prominent industries such as communications, insurance, healthcar ...Technical Analyst* Work closely with internal staff, clients, vendors and users to ensure the stability and availability of the network infrastructure. Take ownership of network infrastructure and provide ongoing ...Team LeaderProvide developmental feedback and on-going training to CSR based on call monitoring and tracking productivity scores. Directly supervises CSR's. Responsibilities include interviewing, hiring, a ...Reports Programmer* Develops moderately complex queries and reports to support multi-faceted internal and external reporting requirements. * Changes code to maintain report definitions and/or provide enhanceme ...APAC Customer Services Inc. Locations: APAC Customer Services Inc. Illinois APAC Customer Services, Inc. Corporate Headquarters Six Parkway North Circle Deerfield, IL 60015 800-776-2722 APAC Customer Services Inc. Muntinlupa APAC Customer Services, Inc. Northgate Cyberzone, Building C Filinvest Corporate City with Alabang area Muntinlupa City, Manila, Philippines Telephone: 7576500 APAC Customer Services Inc. Nebraska APAC Customer Services, Inc. 902 N. 91st Plaza Omaha, NE 68114 402-393-8000 APAC Customer Services Inc. New York APAC Customer Services, Inc. 131 Genesee Street Utica, NY 13501 315-731-3200 APAC Customer Services Inc. Virginia APAC Customer Services, Inc. 11008 Warwick Blvd. Newport News, VA 23601 757-591-6000 Comments: (237) your branch in alabang is so UNFAIR...why don't you give a chance to those applicants who graduated a vocational course? eventhough they not have been graduated for 4 years course but still they finished their studies, why don't you try to allow them firs Nice company and employees.. nice training!!! The employees of APAC are more civilised, professional and pleasant compare to the employees of other companies. The way they process the application of their applicants is not time consuming unlike other companies, they tend to make their applicants wait they invest so much in training and motivating employees and that is so important for the growth and building good employer-employee relationship..they don't just focus on customers or clients only.. Go APAC!!! korny d2! dont apply hir! yes it's "korny" for those who failed.... i love it here in APAC.. i had my 1st job here as a telemarketer for household credit card! great people out there. the compensation is great! love it here!!! yeah.etelecare gives a higher offer than APAC.dude, I applied at etel and apac,luckily both companies hired me..but I've accepted APAC coz of the working environment, regulations and decent,respectful employees... meron bang local accoounts dito? i would like to try here in eastwood. Rating: 1, being the lowest rate. Yeah, great training! Thanks to Ms. Sarah Machan. Beautiful woman! Wow! However, once on the floor, people suck, especially Bam. Does he know what he's doing? Oh yes, the compensation? Hmmm..did you know that there's a gr I loved apac because the pay was wonderful to me and i wish that there was a location here where i live now the people was so nice. thank you do you have a number of apac here in cubao??? Horrible company, very unfair to their employees. Supervisors couldn't manage their ways out of a wet paper bag. panget d2!!! hey!!! all the trainers are good!!! especially joan budac... hoy kathy ang feeling mo kung sino ka!!! the best si kevin pharma wave 6! onga! sinabi m pa...astig sa aht.dapat jan ipromote! Opening a site in Araneta Center, Cubao with 2000 seats! APAC rocks! christian caguicla!!!!!! papable!!!!! maraming papa yan sa merville..... best company...people and policies are very laid back..."pulitika" system is not as rampant compared to other call centers i know. i'm just curious about the recruitment process i was a walk-in applicant did the usual form fill-ups and all,then waited in vain on the 2nd flr. for my name to be called for the initial interview. I ended up going out of the bldg. at around 6pm not having FYI. APAC does give chances to those who finished a vocational course as long as you've completed at least your 2nd yr college or a 2 yr vocational course then that's fine. we only require graduates of 4-5 yr courses for level 2 positions such as TLs, QAs how much is the compensation here? pls anyone reply...tnx is this company hires applicants w/out experience? open naba ang araneta branch? Ganda sa company na ito, although kinda lower ang compensation but still the working environment is great! yes open na sa may araneta cyber gate 1 ok d2 when it comes to inbound kase lake ang offer max is 16k..kaso puro warning d2 and talo ka lang talaga sa benefits!u have to earn ur leaves .5 tas health crd may bayad ang dependent!pero ok ang humana lalo na si MAI!pogi pa! A THING ABOUT HANDLING A TEAM. BAGUHAN KSE ATA.. MGA TL DITO MALAKAS AT MATIGAS MUKHA KSE HUGOT SILA SA AMBERGRIS. WALA KANG LABAN DITO KUNDI MAGRESIGN KA NALNG. THIS TL LOVES TO CREATE ISSUES.. SUPER POOR NAMN AT MULTI-TASKING NAHIHIRA LAGI PAG MEH SUP-C CALLS. PATI MGA AGENTS DITO GRABE ANG PANINIPSIP..GAGAWIN LAHAT MAGING ASSISTANT TL LANG GRABE TINATALO PATI MGA FRIENDS. WORST. SUPERDALI SANA ACCOUNT KSO MAPULITIKA!!!! KAWAWA NAMAN UNG IBANG AGENTS WHO RESIGNED BECAUSE OF HER... BEWARE OF HER. PAG NAGAPPLY KAYO JAN.. PALAGAY KAYO SA ACCOUNT NA WALA SYA. OK? HR TEAM DITO... OK SUPER ACCOMODATING.. LA AKO MASABI.. APAC.ACCOUNTS.THE BEST.. KAYA ALISIN NA SI TL MAI. IF YO yuck ang kuripot ng company, hindi nila matapatan ung salary ko na 22,440 sa etelecare. jologs pa ng mga tao... ewe! imagine, they kept calling me to sign or confirm my employment! haller, kelan pa naging better ang 16K sa 22K? what a cheap company! ok sana d2 eh..kso puro issues tsismis,cubao vs.alabang ang labanan.puro jologs amp! IF YOU dont HAVE ANY EXPERIENCE OK YOU MAY APPLY AT APAC .. IF YOU HAVE EXPERIENCE I ADVISE NOT, SINCE THE SALARY IS VERY LOW AND THERE IS NO ANNUALIZATION!!!!!!!!!!!!!!!!!!! ------ THE ACCOUNT IS ONE OF THE HARDEST IN THE AREA ... BUT THEY rating 1 lowest very low ,cubao branch their recruitment officers does not know how to evaluate the applicants, imagine pababasa ung paragraph na gusto nila ipabasa sau then kpg hindi nagustuhan ung accent mo or kpag na intimidate cla sa applicant dahil APAC has a working environment second to none, but that is not enough they should learn to value the loyalty of tenured reps and compensate them well, Stayed with the company for 3 years +, got promoted recently but still earning a little less than 18k, naku mag ingat kayo kay racquel manlapaz. Black magic yan ng newsday malakas ang favoritism . gusto niya hawak niya sa leeg tao niya .at pag kinontra mo personalin ka. ang The best ay Si jojo Grecia ,Aiza Abayon at Norlan NucumSi racquel MAnlapaz Sinus Comments: Mahiya naman kayo mga galing ng Ambergris, wala na kayong ginawa kung hindi issues. Call Center yan at hindi palengke, dami galing Ambergris na magagaling at nsa higher Mgt. na, mga nandyan mga nag-gagaling-galingan lang. Epal kayo! Baba naman p Ringo.... You're the best TL there is in fairness naman kay racquel manlapaz, if u'r on her team she'll do everything para magawan paraan na di bumaba stats mo..if u really deserve it lakas ng pulitika sa apac alabang sobrang KUPAL si BATAS. akala mo kung sinong diyos magsalita bobo naman, aminadong walang alam sa BCC kaya ayaw magtake ng supcall. ang tigas pa mag-english Napakawalang kwenta niyang TL noon, di pinaglalaban ang agents i i was thinking to resign for a 26k salary na itatapat sa 17,600k that im getting here. napaisip ako on the last 5days ng 30day-notice na sinubmit ko. im planning to stay now. un lang sobra bilis tlga ng escalation ng warnings. dame rin nsa po INSECURITY...IT CAN KILL U! TL'S FROM AMBERGRIS>>HERE IN APAC ARE VERY PROFESSIONAL! EVEN OM'S HERE VERY APPROACHABLE! I LOVE OM RACQUEL! SHE'S SO PROFESSIONAL! I LOVE TL'S HERE LALO NA MGA HUGOT FROM AMBER,HINUGOT SILA NG BOSS D2 SA APAC KASI MGAGALING INSECURITY...IT CAN KILL U! TL'S FROM AMBERGRIS>>HERE IN APAC ARE VERY PROFESSIONAL! EVEN OM'S HERE VERY APPROACHABLE! I LOVE OM RACQUEL! SHE'S SO PROFESSIONAL! I LOVE TL'S HERE LALO NA MGA HUGOT FROM AMBER,HINUGOT SILA NG BOSS D2 SA APAC KASI MGAGALING I LOVE TL MAI, VERY APPROACHABLE AND VERY PROFESSIONAL! FROM AMBER KASI! MEANING TLGANG MGALING! MAY TL DITO SA APAC, 4YRS NA NDI KO LAM KNG PANU NGING TL. POWER TRIPPING ANG HOBBY! HP U NEED TO STOP, U NEED TO LEARN HOW TO BE PROFESSIONAL ENOUGH FOR U TO TIGILAN MO N POWER TRIP HP! WAG KA N DIN MANIRA NG FRIENDSHIP NG AGENTS PARA LNG MGINGI BIDA KA! U GAINED THE LOYALTY OF UR AGENTS DHIL SINISIRAAN MO UNG IBA! KASI TAKOT KA N KPG NALAMN TRUE COLORS MO BKA TUMAAS ATTRITION NG APAC! TRY TO BE PROFESSIONAL, CO TL MO SINISIRAAN MO! PARA LNG MGING IBA KA SA HARAP NG IBA! PURE PRODUCT KA NG APAC, YAN B NATUTUNAN MO?! AGENTS CLOSE SA CO TL MO,SINISIRAAN MO,MATAKOT KA SA KARMA! BKA BUMLIK LHAT SYO YAN! BE PROFESSIONAL,NOW! FOr the record the HP referred to here is Henry Almerol. Racquel Manlapaz was the best TL of Newsday. Kahit hindi nya Team inaasikaso nya. Yung hindi naaasikaso ng TLs nila she takes care of them. We love Racquel Manlapaz! SI TL Mai love sya ng reps nya para syang nanay the way she takes care of them. Marami sa agents ni HP ALmerol gusto lumipat kay TL Mai kse power tripping ang hobby ni HP. SI HENRY ALMEROL MAPANIRA TALAGA YAN. NAG IIMBENTO NG KWENTO. MARAMING NAGRESIGN DAHIL SA KANYA PERO PINAPASA NYA YUNG BLAME SA IBA. APAC BE WARNED, HE IS CAUSING ATTRITION! kaya kayong mga TL wag msyado power tripping, wag din masyadong demanding sa reps nyo, tao lang yan! just wanna say na yang si racquel manlapaz ang pinakawalang kwentang manager sa apac. pailalim ka nyang sisirain! ang dami nyang favoritism! sobrang walang kwenta! ang pangit namn ng mga anak! If there is one word that can ultimately describe APAC, its CHEAP! Christmas party at the parking lot of shopwise, NO FOOD for reps during Cubao site launching and New year's eve, and a whole lot more things to complain. WOW! YAN LANG MASASABI KO KINA TL AIZA AT TL NORLAN! BUT WITH TL JHUN! EWWWW!!! DOESNT DESERVE TO BE A TL NOH! TSEH! I love tls aiza, norlan, hp, mai and atls tin and raine. theyre so great with handling people, evn theirflaws can be smashed with their nice attitudes! unlike with jun, so hypocrite! Just want to say that business wise, I hope Raquel Manlapaz would be out of tribune na. Personally (actually im talking in behalf of almost all the agents), I dont think she has the capacity of leading people. Yes, she has the technical wit, but she dsnt Raquel Manlapaz has the heart and the wit and we love her. ANg sikat naman ni Raquel left and right ang comments nyo sino ba sya si om racquel dati namin tl sa newsday. straight sa work and strict rin coz shes just doin her job. kahit strict and om na sa kanya pa rin lapit ang reps coz she really helps at maaasahan. yung naninira maybe may nagawang mali at napagsabihan o kaya naiingit. pero yung reps ok naman sa kanya at sumbong pa nga sa kanya mga mayayabang na tls. ok lets be fair, racz is maasahan nga sige gven na un kasi its her JOB and its her RESPONSIBILITY. but that dsnt mean na pwede na nyang paikutin ang lahat ng tao! IPOKRITA sya and shes just really someone na talagang maasar ka kasi kakaiba tlg sya, though i love lisa meadows. even she has strong personality, she really looks like a boss. unlike racquel isa ako sa minalas na piliin ang apac. for almost 2 years im working in apac.... di ko alam wala akong philhealth number at kinakaltasan nila ako. maoospital na ako nung dec saka ko lang nalaman. tapos nag paternity leave ako. sabi ni donna ng hr ang pate Awts si TL mai parang nanay daw, WTF I was absent because I was sick, I already informed my TL about it but MAI, she announced to may team mates that I was pulled out of the account. Man, shes very Plastic after the confrontation with her she sez she's y people put bad comments in this company?it is true...?????I want 2 apply sana!!!!!hmmmm.... Hoy TL HP tigilan mo na yang paninira mo kay OM Racs and TL Mai halatadong halatado na. Masama yan malas yan sa buhay tigilan mo na pag iimbento ng mga kwento. salamat naman at wala na kami sa APAC. Yung galing ng mga TLS at oms dyan nasisira dahil kay HP. Ubos na team mo ganyan ka pa rin. kami masaya na HERE WE GO AGAIN......GUYS STOP THIS FOOLISHNESS! THESE PEOPLE NA SINISIRAAN NYO, SILA ANG BUMUBUHAY SA ACCOUNT NYO...OM RACQS, I IDOLIZE HER! SOBRANG SMART. I LOVE HER BCOZ YES SHE'S DOING HER JOB, VERY PROFESSIONAL AND VERY APPROACHABLE,VERY GOOD HEART, I cant believe na sobrang babaw ng ibang colleagues ko sa APAC. Kung galit ka sa isang tao, its your right. But I think it is very unfair to tell something bad about his/her family. One said, "Pangit naman ang anak nya". So. whats the point? Pati yung mga why all the comments about apac is bad....was the compensation really that bad........and low TIGILAN NYO PANINIRA KAY TL MAI. I LOVE HER AT LOVE SYA NG AGENTS NYA DHIL TLAGANG NANAY-MATERIAL SYA. There's really a favoritism in APAC esp with Racquel. Mai is always absent, reasons like family member is sick etc. pero parang wala namng nangyayari. Ang kapal ng mga mukha! puro naman kaplastikan dyan sa APAC e. Lalo na yung mga Tls and Oms especially si Mai. Wag nyo na nga siyang ipagtanggol. Siya ung Tl na hindi deserving maging tl. OO, nanay nga sya ng agent, dahil mukha syang nanay! Para sakin, kung nanay lang ang hanap TL Hp sabi ng tigilan mo na yan. Tigilan na ang paninira kay om at tl mai. kaya wala nangyayari sayo sa apac. pinaparusahan ka ng diyos sa ginagawa mo. pero di ka naman ata naniniwala sa diyos e nyo, eh di sa bahay na lang kayo! bumalik na lang sya sa pag nananay dahil mukha tlg syang nanay na dapat sa bahay lang! mas ok pang tl si hp kesa saknya. at least si hp kahit na magulo sya nung asa epixtar kmi pinkita nya ugali nyang totoO! Si Mai pa rin ang number 1 tl ng baltimore sun. kahit anong sabihin nung isang tl talo siya APAC ALABANG::: try to apply and get hired first, then try to stay for like 2yrs and you'll experience HELL!!! its not the mgmt, its the people of apac na very down to earth and madaling kausap ang magiging sandalan mo to stay. HR dept sucks!kulang kulan JM PRADO of BALTIMORE SUN is so maangas. feeling tl! JM PRADO of BALTIMORE SUN is so maangas. feeling tl! namimiss namin si hp sana si mai nalang nawala... ingat kayo jan sa APAC HR. yung SSS contri ng wife ko, hindi nila niremit for 2 years!!!! hanggang ngayon naghahabol pa rin kami sa kanila. hindi na nagrreply sa email at di sumasagot sa tawag. grabe! nasan na yung CUSTOMER SERVICE. feeling tlg nito ni tin lara boss na sya esp nung nawala si hp. matagal na yang nagboboss bossan akala mo kung sino. asa epix plang kmi ganyan na yan. wala na ako masabi na ugali nya! hoy si tin lara naman target mo ngayon. sour grapes. syempre atl yun e di parang tl. sabi na tigilan na yan kasi malas yan sa buhay. di ka pa rin natuto. ang galing kaya ni tin at mabait pa till now i dunno y aiza abayon bcame a tl.since we were in epixtar in 2006 ang sama na ng character nyan e. tsk tsk. kwawa nmn ang apac, promoting incompetent tls tin lara is just doing her job. she has always been nice.you're just an insecure pig! stop bad-mouthing. plastic tlg ni racquel manlapaz at lara giron! kaya ako umalis jan dahil sa knilang dalawa! mga walang kwenta! apac pakitignan namn mabuti ops nyo! tin lara is just doing her job. in fact, she's very efficient. shut your mouth insecure pig! bakit ganun si tl mai, may favoritsm? ung iba nmin teamates lagi nyang nilalogout. kmi hindi. kapal ng mukha nya! carol montano, tigilan mo na ang pagkakalat dito. kilala ka na Bad Company to consider. The question of integrity. WALANG KWENTA, MAS MAGANDA ANG TELEPERFORMANCE PRIN. TRAINER ELMER, NATUTULOG DURING TRAINING AT BIAS. PATI C TONI... COMPARE YOURSELF TO D TRAINOR IN TP. YOU ALL SUCKS. APAC?! WALANG KWENTA! WAG KAYO MAGAPPLY DTO! MASA2YANG LANG ANG SKILLS & TALENTS NYO KC PANAY MGA JOLOGZ ANG TL @ REPS DTO! MGA WALANG ALAM SA BUHAY KUNDI BUMUKAKA OR HUMALIK SA PWET NG MGA OM'S! THIS IS MY 5TH CALL CENTER & THE BEST SO FAR! WALANG SINABI CONVERGYS! PIPS HIR ARE VERY PROFESIONL.. 10 POINTS FOR APAC! ask ko lang po kung may contact no yung cubao branch ng apac, for final interview kasi aq.. kaso na resched till now ala padin ung new sched ko.. tnx po! infairness sa mga HR d2 mababait sila ! napaka approachble at comfortble kausap, isa pa sa lahat n goog pay, good benefits, good training, good facilities, stable accounts, kaya lng ang mahal ng food! 4 pts for apac. TL MAI is not just a mom but a friend whom you could count on. Considering she is not my TL but she acts like im her own kiddo. She takes care of me and invites me every team building her team have... One of APAC's gem! Director Raquel M. is a down-to-earth friend whom you could talk of anything without hesitation. She always speaks her mind of. An instrument of growth and continuous improvement that APAC cant afford to loose. Those people who hates this wonderful woman TL Jun Lutao is one of the best TL's that APAC have. He is always there for the Reps to improve on and tries his best to make the account stand out amongst the other accounts. " A real friend who is not afraid of saying his opinion on things in his honest ATL Ram* a bestfriend for me. A dedicated APAC employee. "A hardworking lad whom you cant forget for his warm personality" ATL Raine* a sugar babe. "Sweet and caring curvacious lass." ATL Tin* a charm. "A million smile for Tin!" TL Aiza* an activist but a very nice woman. A friend of mine who never changed her honest and warm persona. "A strong family woman and a hero for her love ones" Rate 5 for TL Jacar of HUMANA(CUBAO SITE) ...youre very supportive and a responsible TL ....di mo pinapabayaan ang mga agents mo kht yong mga C players napunta sayo,after a week ngiging A na agad...keep up the good work!!!saludo ako sayo/// RATE 1 for th panoba application process d2?my grammar, internet, comprehension, phone simulation then final interview na ba?? HR RATING IS 1 AS IN SUPER IRRESPONSIBLE!!!MAY DISPUTE KA NA SA SWELDO MO EVERY PAYDAY,PAG NGRSIGN KA, MAY DISPUTE KA PA DIN SA BACKPAY...WLANG KWENTA PAYROLL DEPT.KULANG SA SKILLS.. hi s crushhhh ko "VINCE" cute mo! APAC ROCKS ! lahat nman ng cc payrol may disputes eh.. ganun tlaga.. eh idispute mo nlng.. ok nman management ng apac.. so 4 pts 4 apac! may i know the online application of APAC in Alabang.or can you give me the email address of HR Dept. i want to apply forTechnical Support. thanks a lot i want to apply but i still haven't finished 2nd year college and i'm not even 18 years old... will i still get accepted? yes, undergrad students are welcome here in APAC. u can visit APAC Cubao or APAC Alabang. you can b a full timer or part timer if you have classes in the morning. HR in alabang site are not approachable....they dont assist the applicants.....dont apply hir....... unfair nga. kapag alam nila 2 years lang ntapos mo automatic hnd ka na tanggap!!! kahit ok ang english mo!!! grrrr! and they dont give chance for those people who doesnt have working experience!!!! undergrad po ako (2nd yr) but i was hired.. some of my wavemates are fresh grad.. if u were'nt hired bcoz undergrad k.. its just a good way of saying u'r not qualified... hehe.. sori.. smile.. ok nman s Apac approachable & professional employees d2 ITS NOT JUST ABOUT YOUR ENGLISH, HOW ABOUT YOUR ATTITUDE? PEACE OUT! APAC ROCKS ! ang hirap ng mga accounts dito puro medical.. Is there any job vacancy? meron... try humana its a good account ingat kayo kay RICHIE ABRIGO of humana bckstuber ! plastic! yang taong yan! kaw bading k magbago ka na! makakarma k rin ! Haay..... filipinos nga nman ndi n tyo nasatisfied s mga benefits ng callcenter puro reklamo.. wlang matinong company s mareklamong tao.. ganyan din ako dati pero ngayon hapi nko s apac.. its not perfect but i haS lotS of thingS to say! yup, we're hiring in cubao. gusto ko sana apply s Apac pero i heard na nag file ng bankruptcy? is it true? 15 kmi ininterview 2 lang un kinuha bkit gnun? most accounts here are medical but its really easy , khit hndi ka medically inclined u'l get the hangof it . good company, good traning but nagquit ako s traning coz of my trainer na may attitude problem, kaloka yah shes goodwhen it comes to product knowledge pero as a trainer g'luck s mga trainees nya who's the trainer? sayang naman. wel, im a graduate of two year course only but they accepted me............ maybe you don't hav the guts!!!!! ahahahahah A rating of 5 for recruitment's Sheryl Morales! Ang cute pa! omg bakit delayed ang salary 2day? anong ngyari? may financial crisis kc s US, scary baka magclose mga call centers .. panu na tyo? bakit nagresign si om francis of humana? sad, so sad, sya n nga lng ok n om ng account e. balik n yata sya sa states. don't worry Apac has a lot of good leaders.. sana lng Apac give importance to ur vet employees. increase our salary hehe! parang kilala ko ang trainer n yan at wala na sya s apac ngayon c trainer "C" ba ito, ok nman sya nakakainis lng talaga sya minsan, but i guess that's fine nobody's perfect. animo apac! The employees of APAC are more civilised, professional and pleasant compare to the employees of other companies. The way they process the application of their applicants is not time consuming unlike other companies, they tend to make their applicants wait i heard bankcrupt daw ang apac? how true? im planning to apply pa nman but im worried baka bigla nlng magclose or what, laging kulang night diff ko, puro dispute puro nlng dispute wla nman ngyayari, sa bgay pang limang call center ko na to dun sa apat may dispute din, haaayyyyyyy .. nko. ok nrin madali nman account ko. open house? mass hiring? pamalit b yun s mga nagreresign? wats hapening to Apac??? once highly recommended company in the philippines, Apac: your success begins here & ends elsewhere.. best company so far for me...people and policies are very laid back..."pulitika" system is not as rampant compared to other call centers i worked w/ b4 i dunno apac eh. so il rate it 1. you don't know apac? eh pano k nkapunta s page nato? haha! kawawa k nman.. ignorant or bitter? bwahaha! ok ba benefits d2 & how much pay? is there an annual increase sa pay? im planning to apply. haaayy ang humana hire ng hire ng agents mayat maya may abay! wala nman stations! kains could u provide us stations first ha! hirap mag work kun ndi comfortable s station ! Apac is not a perfect company, it has flaws.. a lot actually, just lyk any other callcenter. Not a huge one. But Apac has a lot of things to say its good culture & educated people. Happy anniversary sa Baltimore Sun/Newsday account! Magsaya na kayo on oct 25 sa antipolo kasi marami ang magre-resign before the end of this year... antay lang yung 13 month pay... im part of Humana biggest account of Apac, bago lng ako pero i noticed sobrang divided ang account.. kanya-kanya! ang gulo sobra, wish ko lng pwede palipat ng account, coz baka mag resign nlng ako.. humana queing for life, as in OA! kakatamad na 2loy, they're hiring a lot of agents pero mas marami nagreresign ... sigh ... sad ... hwag na tayo mag complain ok enough of that what if pinagbawal na ni obama outsourcing pano na tayo? makonteto nalang sana tayo ok! this forum is something just normal... opinions are opinions anyway.. but despite the negative comments here, still i would like to try out and apply... :) rate is not that competetive at ang baba ng annualization. 2 years na ako in this company yet my salary still ranges from 16000-16500, lahat kasi dinadaan sa performance base. annualization is not pro active. u have to worked for it. call center industry in our country will continue to grow & Apac will ! Rock on ! 7 mos pa lang ako dito & yet my salary is already 17k+ plus 2k allowance, increased are based on ur performance & yeah u will have to work for it just like any other company.. Apac will pay u based on what u deserved & i think its good mag demand ba mas higher pay.. if ur good then go ask for more! u have low increased kc low din performance mo! be thankful that u had an increase some company won't give u that! sa iba bababa pa pay mo like what happened to us in sitel! or ma layoff ka kaya lyk agents from acs? great training / professional people / good culture / Tom is my interview! hope they will hire me. Sana lang wag sila magdescriminate ng mga nurses tulad ng ibang company. ndi uso descrimination dito, infairness............... Apac's improving APAC HAS IMPROVED A LOT! BUTI NA LANG NAGPALIT NG MANAGEMENT. madale magapply s APAC, totoo din na 1 day process application dito di tulad ng iba.. di cla nagpapaasa ng tao... NICE JOB APAC! apac noche buena .. 1 stick barbeque, 1 pc chicken, 1 rice dagdagan mo pa ng echuserang taga serve ng food sobrang angas ni ati at koya ! cheap masisipag mga direktor dito kasama na dyan si rasty. pati mga om nagtratrabaho talaga di petiks buti nga meron, sa iba kahit rice wala! magresign ka kung ndi ka makunteto ok! apac medja noche pancit, adobo & one rice. haha! buti bga meron haha! humana managment sucks pro-client! agents suffering from low salary, low incentives, nkakademotivate, dami nagreresign & mas marami pa mag reresign soon! sigh.. sad.. yeah! humana queing forever! management rate -0 ur asking 4 tooooo much baba nman ng incentives nyo! kuripot! resign n kmi tom pagkakuha ng tax refund bye bye apac. haaaayyyyyyyyy san ba maganda lumipat? sobra na panget sa apac! its gettin worst each day! i resigned from apac first week of january, i have job opportunity overseas. mag-abroad na rin kayo. try ipams.com daming cute d2 mostly bading nga lng ampff sayang! pretty girls dami din lalo n s humana. there's nothing wrong with APAC yung mga may negative comments about APAC and their higher supperiors they r the ones who are not profesional if you dont feel like working in APAC resign ka... Bitter lang kayo kaya ganyan comments nyo... it does'nt matter kung sa sykes,dell, etelecare,nco,convergys,accenture etc.. ka mapunta kung negative ang attitude mo towards sa isang bagay, the result will be the same. Are you planing to be an agent for the rest of your life? 01232009 : 7 mos palng me w/ apac so far ok nman.. 3 points for apac has flaws pero ok nman kc i think may ginagawa nman management to improve watevr is dpat iimprove humana lagi bagsak service level sa agents lagi cnisisi & ndi dapat! may prob talaga workforce & management ng humana! poooor management ! 16k + 2k allowance not bad ayt? maganda ba d2 or telus or acs advise nman dyan? ayos sana d2 kya lng sobrang taas ng attrition rate s lahat ng accounts & management parang wla nman gnagwa para ndi magresign mga agents hay nko lapit n magopen telus, bka lumipat kahat ng agents nyo dun kyo din, ur losing a lot if gud agents Apac: join the winning team, your success begins here & ends else where.. true! wla na natira s team ko! 1st TL/OM now, RAQUEL i was a victim of being scolded from across the flr because she doesnt want to take a sup call.TAMA BA UN. AKALA MO SYA MAY ARI ng NEWSDAY....MAGALING SANA, pero if you keep on doing that, NAWAWALA ang GALING, kasi di marunung magtr im w/ apac for 3 mos now, the company itself is ok but pagdating s operations parang ang daming mali & yes dami nga nagreresign & im also thinking kung saan ako lilipat lots of comments for humana sad puro negative, s mga umalis im u'L mis the account san k makakita ng account n super dali, sat sun off & sobrang luwag pa.. eat.. text.. ipod.. jeans.. name it! im w/ humana, cool coz dali lng ng account but im scared s future ng account deyr promoting incompetent people, yeah gud leaders but LACK leadership skills, humana wake up wake up wake up ........................... they invest so much on training san b mas ok na pay d2 or telus? idea how much? answer pls.. thanks. i used to wrk w/ apac & true kakamis nga, d2 ko s chase now laki nga ng pay sobrang hirap nman ng job, mukha n kaming alila d2, humana is a good account, lots of talented people espec. the agents EHEM! but the team leads? i doubt! paano sila naging tL? they're gud in product knowledge but leadership skills? -5 sori, and iba may attitude problem p! there are few nice tL din nman ja TL's nagtuturuan kung who would be taking supecall...talk about call avoidance di ba?...sila pa yung moderator! Heinous ang BOSTON GLOBE diyan! like tl jaqar ivy tey joel un iba ndi k pa kilala, beware s ibang tl like tantoco glady ok ang training dito super! lalo mga publishing trainers, si hannah aquino the best! ayos dito stable & established ang mga accounts mostly healthcare, publishing ndi affected ng global recession so dont worry bout layoffs 50120392 <--- sino ito n dating taga medco n lumipat n ng telus at halos isum n ang Apac at medo? bading b yan? open na telus!! pero according sa mga mapapagkatiwalang sources na X employee ng Apac eh ndi rin daw maganda, so pano b yan stay muna habang wla p malilipatan, meron daw soon to open StreamGlobal at SM north edsa ok kya dun? ampf may dispute n nman pay ko ha! malapit nko mapuno! payrolllllllllllllllllllllllllllllllll !!!!!!!!!!!!! wakeup!!!!!!!!!!!!!!!!!!!!!!!!! DAMING GOODS WORDS ABOUT MAI AND RACQUEL BEFORE. KESYO GANITO, GANIRE. EH, NGAYON? ASAN NA SILA??? TSK TSK TSK YAN ANG KARMA! w/c is better here or telus? whats w/ apac pur VTO unpaid VL, pati paid SL & VL nagiging unpaid! nu ba? OA na cost cutting yan ha, scary tuloy parang wlang pera apac, baka bigla nlng mabanckrupt, mm scary talaga! did you know that htmt & acs-affiliated computer studies now has humana account! nko mukhang lapit n end ng humana dito s Apac! scary! nope! htmt has dental, acs has backoffice, medical will stay here in Apac! As of May 2009. Marami ng attrition kasi wala ng regularization increase. Ung OM Charity ng HUMANA acct. may favoritism yun. PANGET ng ganun. May ibang TL may mga pinagiinitatan. They take advantage. Ung ibang TL na masisiapg yun ang hindi ma-promote. Sil nya walang regularization bonus? is that Apac wide? how bout annual meron ba? info pls! thanks. may dayshift ba sa cubao?...how much basic nila?..pls reply, thank u! APAC's a good company overall but it seems that the promise of career growth is becoming to be less and less important to the management instead they hire external people who doesnt even care of losing agents. Besides, why should you get TLs & OMs from ou Operations people in Medco are cool! But what needs to improve are payroll and HR. geezz it's really way better sa other call centers. may dayshift ba sa cubao?...how much basic nila?..pls reply, thank u! confirmed htmt now has humana, kaya pla nagpanic ang management ng humana crosstrained agad for lev 2 mga agents, g'luck nlng hirap din kalaban ng htmt, im from humana... si francis dating OM ng HUMANA.. he's nice tlga.. lalo na when it comes to GIRLS! founder ng HUMANIACS yan eh... buti na lang lumipat na siya ng accenture... grabe mamulitika nyan lalo na pag kinalaban mo mga jowa nya sa floor... last gi ok ang apac eh... facility maganda... ng nag apply me ok sa hr... ok training... pero sa floor dun may problema.. it's true they're promoting tls na hindi deserving... nangunguna na diyan si joel na sobrang below sea level ang IQ ang dami pang tinatangal may dayshift yes, starhub singaporean account so expect low salary as in low, publishing has shifting sked so u can request for dayshift. comment? salary sucks. hr sucks. bcc om bong tabangcay sucks big time. hindi ka matulungin sa mga agents. lalo na yng director "mark" you only think of yourself. apac bcc is going down. many agents r resigning. bec d mgmt is doing quite poorly. U guys always chnge d metrics. so many updates that causes confusion. im lucky im employed ryt nw at a high ranking call center co APAC Customer Services Inc. . . Tapusin! Tapusin! Tapusin! 2 of the best trainers and OM of Humana just resigned, xfer to htmt, wats hapening?! sooner or later baka mawala nrin Humana s Apac! grr! nakakaasar si mark balitaan.. byerna yang baklang yan! akala mo kung sinong magaling na TL, di naman. gusto laging top, grabe kung makipagcompete gagawin lahat para manlaglag.. crab mentality.. tsk tsk..!! hay naku kung alam nyo lang, madami nag-rere I also heard that they will be hiring more CQA for Humana to monitor the calls of HTMT and ACS. WOW! Are they really desperate to make money out of the 2 other vendors? Balita ko si Machan paiba-ibang bansa na lang ah...Kayua siguro nalulugi na account That I'm not sure, pero meron na kaming helpline sa Humana, to help the 2 other vendors. Yung Dental nga namin ang kailangan na is 20 agents. Baka mag hire pa yung OM namin ng 2 more TLs for Dental. Umalis na kasi yung isang Female TL dun eh. Yeah I heard nagresign na daw yung isang TL ng dental..Bait pa naman nun. One of the coolest TL sa dental yun. Well actually siya yung pinaka mabait. Si TL Tin, di ko siya ganun ka close pero nakakabatian ko yun. Strict daw yun pero sa pag biruan, mabib Pre, yung helpline niyo ba pang alabang lang or may pang Cubao din? May opening daw sa Alabang and Cubao ng OM for Humana...Sino na kaya ang susunod? Malamang sa alabang si TL Jomel na, e kaso tuta naman ni Charity Lopez yun eh. Walang alam kung kundi bumuntot kay Charity na walang ring alam kungdi maghanap na magiging fa hi there..just wondering if i can still apply, actually i had my job offer last year that was nov but i wasnt able to complete my reqmts and i had a major personal problem, now im fit to work na kaya lang i dont know kung they will still consider my appli hi there..just wondering if i can still apply, actually i had my job offer last year that was nov but i wasnt able to complete my reqmts and i had a major personal problem, now im fit to work na kaya lang i dont know kung they will still consider my appli hi there..just wondering if i can still apply, actually i had my job offer last year that was nov but i wasnt able to complete my reqmts and i had a major personal problem, now im fit to work na kaya lang i dont know kung they will still consider my appli hi there..just wondering if i can still apply, actually i had my job offer last year that was nov but i wasnt able to complete my reqmts and i had a major personal problem, now im fit to work na kaya lang i dont know kung they will still consider my appli hi there..just wondering if i can still apply, actually i had my job offer last year that was nov but i wasnt able to complete my reqmts and i had a major personal problem, now im fit to work na kaya lang i dont know kung they will still consider my appli i passed the exams as well as the interviews and was told to wait for the call till tuesday and or wednesday this week,,but its thursday now.....hay....... anyways,ok dito...ok mga tao!keep it up!! where sa cubao??...tnx :D i'd like to apply..but i don't know if where is it in cubao?..can someone help me here :D HTMT’s newest Medical Account is in need of Customer Service Representatives. * 13K upon passing Foundation Training + 2K upon Certification. Qualifications: -College Graduate of any course or 2nd year college level with at least 3 months call center e -Excellent comprehension and listening skills -Excellent command of spoken and written English -Excellent customer handling and problem solving skills •Submit your Resume and cover letter to ProjectEden@ymail.com. •Indicate the account that you’re in baba ng pay HTMT pangkatulong! TL haiyes PASCUAL may pagka POKPOK, kabago bagong TL "sumusubo" na sa kalokohan sa sleeping quarters..."nililinuok" ang pride.... ok na nga yung Humana Accnt dyan esp. sa Dental. Nabawasan na yung Plastic sa floor kasi umalis na yung TL Tin dyan. good stepping stone for newbies.accommodating ang HR they'll keep u upd8d sa application mo and the training is good.APAC Cubao 2 thumbs up ako. pangit lang ang pantry nila hehe at walang free coffee. i'm a 37 yo housewife from cabuyao,i want 2 try working again, this time as a call ctr agent...i used 2 work as a tel oprtr b4...wht shld be my 1st step?do i need 2 apply personally? im a coll.undergrad n no call ctr experience but i can speak english fluently. i seriously wanted to work here i know lots of people here the thing is they kept us waiting starting date for training is always cancelled i was like waiting for almost 2 mos now, they should not do that, i wonder how many accts does apac have. ok ang training sa apac lalo publishing especially si Erin Vineza naging trainer ko yun the best talaga super cool astig!, pero hindi lahat ng trainers magaling. yung iba nakatanga lang. APAC Customer Services Inc. record in Call Center Directory was last updated 2009-10-25 |