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Call Center Directory > Call Center Companies > AMPM Connect Call Center,

AMPM Connect Call Center,

Description:
AMPM Connect Call Center, Inc. was established to serve small and mid-sized businesses meet the demands & challenges of their business and help them increase their productivity, thus, respond to the needs of their customers better and more efficiently.

AMPM Connect Call Center, Inc. is a start-up contact center company, based in Cebu City, Philippines, that aims to serve businesses which require basic needs and services. The company provides world-class and cost-effective marketing and business solutions in both business to business (B2B) and business to consumer (B2C).

They uphold that customer satisfaction is the primary concern of your business and the critical component of its profitability. Thus, their exceptional customer service is designed for greater customer retention, which in turn, results in higher profitability. The company is headed by a group of talented and committed individuals who are into meeting and exceeding client’s standards.

And with this, living up to their company’s mission “Progress is what we aspire for”, they are certain that PROGRESS is just within their grasp

Inbound Service Provider
1. Customer Service
* Respond to customer’s request / inquiries
* Follow-up on customer inquiries not immediately resolved
* Confirmation

2. Order Taking
* Up sell products / services and provide customers with product and service information
* Pre-purchase Inquiry

3. Technical Support
* Identify, research and resolve customer issues / concerns
* Troubleshooting
* Computer Software Product Support

Outbound Service Provider
1. Leads Generation
* Follow-up on new leads and referrals

2. Appointment Setting
* Arrange schedules for Medical, Conference calls, etc.
* Announce a Sale, Grand Opening, or Special Event

3. Registration
* Event and Conference Registrations

4. Market Research
* Surveys, Product Specifics and Promotions

URL: http://www.ampmconnect.com/ (View Site)

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Rating: 4.75 (Rate AMPM Connect Call Center, Site | View Comments)

AMPM Connect Call Center, Job Opportunities:
AMPM Connect Call Center, has 6 jobs.

Technical Support Representative

Candidates must be knowledgeable in all areas * PC and Hardware Troubleshooting. * Knowledgeable in Troubleshooting Internet connectivity issues and Software Troubleshooting. * Wind ...

Customer Support Representative

Responsibilities * The primary purpose of this job is to provide support to assist in daily Customer Service activity. * Process customer requests. * Answers to customers inquiries, ...

Outbound Sales Agent

Responsiblities: # Develops and maintains positive customer relations. # For the Inbound/Outbound Sales Representative post, having tremendous sales ability is a must to sell the company's products ...

Team Leader

Responsibilities: * Lead the team to achieve key operating goals, such as 24-hour turnaround on most transactions, through coaching, teamwork, use of new workflow and technology, and judicious u ...

Supervisor

Responsibilities: # Ensure staff members are adequately trained and are competent to perform all required job tasks. # Able to perform same duties as subordinates. # Effectively determine work proc ...

Quality Assurance / Monitoring

Responsibilities: # Provide strategic planning and goal setting by analyzing data from the quality assurance department to ensure customer satisfaction # Analyze the existing call centre-wide qual ...

AMPM Connect Call Center, Locations:

Cebu |

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Comments: (4)

Address and/or location of this call center would be most helpful considering their website is still under construction at this time.

hi, i want to be one of your company as a callcenter agent. i am Jamelyn Ringia. From Butuan City, Phil. I am fresh nursing graduate last October, 2008. my contact #: 09154184735. my email: lady_lile_scorpio2003@yahoo.com

i am interested on job postings for QA and TL...How much is the salary (even just a range)pls.

how can i apply here?are ou accepting walk-in apllicant

AMPM Connect Call Center, record in Call Center Directory was last updated 2008-09-08

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