|
Call Center Directory > Call Center Companies
>
24/7 Customer Philippines
24/7 Customer Philippines
Description:
24/7 Customer Philippines is the number one BPO service provider in performance to 75% of our clients globally. 24/7 Customer Philippines is the first offshore based integrated Customer Lifecycle Management (CLM) services company in the world. With a sharp focus on enhancing the customer related processes of our customers, 24/7 is constantly driven by the passion to outperform. It's a passion that extends to all facets of 24/7 Customer Philippines and across communities - customers, employees and other stakeholders.
24/7 is a professional, forward-thinking organization that goes the extra mile to enhance customer related business processes.
URL:
http://www.247customer.com/ (View
Site)
Hits:
63798
Rating:
2.68 (Rate 24/7 Customer Philippines Site | View Comments)
24/7 Customer Philippines Job Opportunities:
24/7 Customer Philippines has 5 jobs.
SUMMARY OF RESPONSIBILITIES
To resolve customer problems efficiently and profitably for all products and services
To ensure that customer requirements are met in one call.
To manage Work Basket ...
SUMMARY OF RESPONSIBILITIES
Responsible for delivery of services for a span of 20 to 25 agents
Performance monitoring, data analysis and feedback for service delivery
Upkeep of MIS and reports ...
SUMMARY OF RESPONSIBILITIES
To resolve customer problems efficiently and profitably for all products and services
To ensure that customer requirements are met in one call.
To manage Work Basket ...
Experienced Agents (Day Shift)
(National Capital Reg - Makati)
Responsibilities:
* Responsible for delivering customer satisfaction and problem resolution to the client’s customers for a ...
It's Time for you to shift. 24/7 Customer operates under 3 time zones - to help companies in three continents operate. Get in the zone with one company that outperforms around the world, round the c ...
24/7 Customer Philippines Locations:
24/7 Customer Philippines California 24/7 Customer
720 University Ave, Suite 100,
Los Gatos, CA 95032
USA
24/7 Customer Philippines Canada 24/7 Customer
102 Chain Lake Drive
Suite 204 Halifax,
Nova Scotia
CANADA B3S 1A7
24/7 Customer Philippines Eastwood City-Libis 24/7 Customer Philippines
Epixtar House 5
Eastwood Avenue
Eastwood City CyberPark
Libis, Quezon City
Philippines
24/7 Customer Philippines India 24/7 Customer
First Floor, Creator
International Tech Park,
Whitefield
Bangalore - 560066,
INDIA
24/7 Customer Philippines UK 24/7 Customer
4th Floor, Regal House,
70 London Road
Twickenham,
Middlesex, TW1 3QS, UK
Comments: (85)
24/7 is a cheat
It is very good company.
poor in english
some final interviewers are inconsiderate
a fly by night bpo company...
very accomodating hr people, but poor facilities, pangit ang reception area.
IF YOU WANT TO EXPERIMENT HOW TO BE INTERVIEWED BY INCOMPETENT INTERVIEWERS U MAY GIVE IT A TRY...INTERVIEWERS SPEAK FILIPINO ENGLISH, DO NOT EVEN KNOW THE PROPER INTERVIEW GUIDELINES, AND ARE TOO INSECURE WITH AGENTS FROM OTHER GIANT CALL CENTERS....GOOD
do not put companies down because you weren't accepted. they have reasons why they didn't accept you. communication skills, maybe?
for a start-up company it's good,well since 90% of the population is from CVG..training materials,recruitment materials,TKS-TRKS,support center from cvg din..the curriculum is almost the same,pati tools..well ok lang un..so far so good
they've got to improve the reception area. ang pangit kasi. parang bilihan ng ticket sa sinehan
ok sa umpisa kaso di uso sa kanila ang increase. parati dagdag trabaho pero ty ang extra pay mo at walang kamatayang sodexho. may OM din sila na di mukha OM at kung umasta e parang tambay sa kanto ang pinagagalitan
despite of those negative comments i just wanna ask if how do i apply?? what are the requirements?? i just want to have my first exposure in your company.. hope to hear from you.. thanks.. God bless..
main requirement is experience. this ain't a place for newbies. try People support, stay with them for a year, then maybe we can acommodate you.
good trainers! I came from the 3rd batch Optus aCCt. people are so nice and friendly, miss ko na batchm8s ko!!!!! huhuhuhu
i tried to apply by walk-in interview but without looking at my resume, the receptionist told me that they dont accept applicants who arent fresh graduates..simply, they arent equal oportunity employer and if they can hire dumb fresh grads, why cant they
I haven't really heard of this call center before, until they viewed my friendster account. Can anyone from the 24/7 HR or Recruiting team answer the issues here? I think this will help those people who are interested to know more about this company, like
DANE from Teleperformance Sucat
i wanted to apply in 24/7, but after the comments that i've read here. well its better if i'll try to other company. i dont want to waste my time in 24/7
Poor in English. Interviewers are pretenders. They failed three of my friends who grew up in the U.S. with a two year call center experience. Shame on you..
true: mga tonta mga interviewr d2..pag maganda ang accent mo at galing ka sa malalaking col center wag na kyong magaaply..ida-dump lng kyo..mga intimidated mga ngf-final nterview d2..
tonta mga interviewrs d2..wag n kyong mg-aaply pag maganda or 'american accent' tlga ang voice mo, at lalu n pag galing kyo sa malalaking col cnter..ida-dump lng kyo..
The Best! Galing ako dati convergys, maganda facilities, at kung ano ano pa. Pero they don't value employees puro lang clients. Sa 24/7 masaya, taas pa ng sweldo. =)
eto rin ba ung sa makati?
ang yayabang ng mga managers & directors dito! Galing daw kse sa Convergys. Eh retrenched naman sila from TRG. aguy!
Di nila ako tingap kasi HS grad lang ako kahit na meron akong 3 years na call center experience,,
Pag convergys agent ka kahit pangit gramar mo tatanggapin ka nila,,
Oral Communication Skills???
Di nila ako pi nass pero yung taga Convergys na parang bangag nung kinkausap nila eh tinanngap nila,,
panget dito, panget scheduling, every week nagpapalit ng sched, pangit mngt, lalo sa sa optus prepaid...
I can see a lot of non-satisfied people who posted their msgs here and noticed one thing. Most of them tried applying for a position in 247 but were not able to make it. I have been with 247 since their first acct and i must admit that they too have some
there is one common denominator for all who despises 247: they have applied for a position but were not able to make it... dont' be bitter guys.
hello!! have u tried applying in Convergys?, try mo kya so u'll kno why!!!...MAGAGALING kc kami noh!
have u tried applying in Convergys?, try mo kya so u'll kno why!!!...MAGAGALING kc kami noh! u failed kc ur not qualified!
very high stndrd nla pro ayw nla 2mnggap ng galing s klbang outsource nla! wers d professionalism
nakakatuwa nmn mga comments dito!yes!
I HAVE READ THE COMMENTS HERE BEFORE I APPLIED ( i though it will be different but you guys were right! ) .. IF YOU CAME FROM A WELL KNOWN CALL CENTER ***DO NOT APPLY HERE***, THE COMMENTS HERE ARE TRUE, THE INTERVIEWERS ARE SH*T, DO NOT APPPLY!, again mo
galing ako sa ACS, ggrrr.... hope, di na ako nag apply. nag sayang lang ako ng days don. Dito na ako ngaun sa 24/7, competitive yong sweldo at agents talaga are outperformers. It's a good company. Sa ACS, after 2 years pa makapag-VL ka unlike sa 24/7, pwe
just want to ask saan ang sites ng 24/7? thanks..
so u think ok d2??
okay na sana lahat kaso lang may pagka-conceited at demotivating ang marami sa mga empleyado.
i just applied there last friday. i passed the 1st and 2nd stage. they asked me to come back on monday for the last stage(final interview). I did of course my best but they didn't pass me because they said my competency is not yet enough for the account.i
TOO INSECURE WITH AGENTS FROM OTHER GIANT CALL CENTERS....
247 BULOK!!!!
very bad experience.result was very harsh,unreasonable.I am a BS IT grad, 2 yrs exp Level 2 Technical Lead,still decided to apply despite L1 was offered, told ws contract signing then gve me a letter dat i didnt pass, my skills and qual didnt meet the cli
I think JUNETTE who is the person who conducted the CBI couldnt digest the technical terms...like what ANALOG and DIGITAL meant or when i told her the answer was DEBATABLE pertaining to the question in their application form IF A VIRUS CAN DAMAGE PC HARD
u will not be accepted pag galing ka ng convergys!!!!! tama ba na magkaron ng discrimination????
24/7 is the best call center I have worked for. I've been to two big centers, but nothing compares to 24/7! Bitter lang yung mga negative comments dito. Kasi hindi nakapasa. Well, may certain things na hinahanap ang recruiters nila. Hindi dahil sa insecur
WOW.. DAMI BAD COMMENTS AH.. AAPLAY NA LANG AKO SA IBA.. THNX GUYS FOR THE FEEDBACK..
Really bad HR department. They are rude, so rude in fact I declined to sign a contract with them. They kept me waiting for 4 hours just for the initial interview. Then another 3 hours for the test results then another interview then yet another. Then thre
i have applied once at 24/7. everything is almost ok but in terms of they way they screen agents on initial exam... they are poor. RED of recruiting team seems to rush everything, particularly listening exams
I am from IBM-Daksh and about to resign. Despite of this situation, ibm is way better... it's not sooo coñotic... everything is cool. 24/7 is way smaller but the people there are so coñotic, even berating applicants from other call center
hi, i want to be part of your company. i am Jamelyn Ringia. fr. butuan City. Willing to work in any shift. my phone # is 09154184735 or 09186055909. my email add: lady_lile_scorpio2003@yahoo.com. i am fresh graduate in bachelor of science in nursing.
let me see if all your comments are true
one of the best!! a high paying day job call center
company pays according to experience above the average call center salary, all haters here are those people who were rejected since they were thinking that they're way better than the interviewers..peace..im here at 24/7 and they pay according to what you
24/7. hm. what can I say about effin company. You did not accept my gf coz she's not FIT for ur company. you did not accept me because sabe mo kung sino ka mang malanding HR ka. "some informations did not meet our qualifications" 5 yrs na ako sa industry
how much pay dito??? any idea??? ve' been in the call center industry for more than 2 years now..
free call center training email jallas@ihuntinc.com
I tried to apply in this call center with high hopes of being hired. I had the experience, I speak well naman and I believe I was able to make it during the interview. KATAWA 4 kami the other guy has a kid, I also have 4. the other two, reasons for lea
hsbc is a joke
maganda ba dito?nagbabackground check ba sila sa school.i mean kung tinatanong pa nila sa school kung nakagraduate o naka 2 years atleast sa college ung aplikante?
Pls email the answer @ imxodown4u@yahoo.com
I will definitely apply here. Ang taas ng sahod 25K starting.. =)
great pay. don't be bitter if you didnt make it, maybe because you don't have excellent comm skills.that's a given
It seems like yung mga nagcomment either di natanggap, or naging impatient, too badpatient is a virtue, taas kaya ng sweldo dito... i just sign a contract with them and im glad i did.
Used to work there but their so-called "competitive salary" is just as bad as the next call-center around the block.
Do not believe that their basic starts at 18k coz it doesn't.
Actually I got in throughout exam. But the thing is I failed..sayang..hehe
don't think twice. apply lang ng apply hehehehe.
sa mga nagbabalak na mag-apply sa 24/7..hay naku mag-isip2 kau ng mabuti..lalo na sa mga galing ng TELETECH Cainta..guys wag na kau lumipat dito...di an rin namn ganun kalaki ang alok nila for starters..at magsisisi lang kau...ang dumi ng pantry...balahur
Hi,
Anybody can reply. Just wanted to know how much is the salary of a QA? I need to be frank, other than I am not happy with the company I am working for so I am trying to look for a higher compensation. Thanks!
based from kwentos.. jologs daw dito? is that true? not the agents ha.. the company it self.. hehe
di ko pa nasubukan mag aply 21k daw starting..gusto ko sana dayshift...
pangit ang offices nila even restrooms..our trainer on PST her name is Ria for MCC has a filipino accent and she mispronounced a lot of words.di uso ang salary increase and wala masyadong perks.its a waste of time!!
its jologs!the pantries are dirty as well as the restrooms including the one in insular.pati trainer namin Ria of MCC filipino accent and dami mispronounced words.sayang oras! liit pa sweldo
i left 24/7 kasi ampanget ng palakad dito.. sobrang taas ng standard plus ang QA dito ang customer ang mag rerate sayo. biased di ba? walang drinks sa pantry puro tubig na di malamig at ang ID mispelled hindi papalitan agad
i resigned from 247, reason is maangas un team leader ko c Anne, she makes u feel stupid feeling matalino xa and she saves er own skin! bout the company as a whole OK xa it's the people from management who needs to cange mga feeling DYOSA! Inuutakan ang e
di uso ang overtime dito.kapag na extend ang call mo,late ka nakapag clock out,di ka babayaran ng overtime.TY lang.walang incentives,walang rewards.ang pangit pa ng health provider nila.kadiri yung mga bathrooms at pantry parating marumi.jologs mga tao!ch
ok lng ba mag apply d2 khit di ganong fluent sa english? sabi kc ng mga friends ko sa call center cla ntrain mging fluent sa english.. any advices jan guys?? need help here.. tnx.
I just applied here in 24/7, i passed the initial interview then there's Competency Based Interview or CBI...asking me about my background, work exp etc..typical resume questions then another piece of paper will be given as a result of the interview....sa
i think iba ang sinasabi nyung 24/7 na nasa mjplaza at insular...from the info above....masarap d2 sa 24/7 ...twc account...petiks....sisiw ang stats...marami pa gc :P
parang medyo me nase-sense-sense ako na hindi yata masyadong happy mga posters dito sa 24/7 =)
To all those who aspire to be part of 24/7, dont waste time and effort... they are totally nonsense... once your in, your doomed... politics, mga TL at OM na ubod ng yabang, mga wala namang alam kung di puro management skills and not know anything about t
Recruitment sucks...they're giving wrong impressions to people. I was advised to wait for 2-3 weeks because there's no schedule available yet...1 week later, got an email that my qualification is not inline with the requirements that they have...that's bu
kupal mga QA (parating nagcacalib kaso di naman sila calibrated with each other)
laging may disputes.
mas kupal jlodge(external QA) ang lulupit magrate di naman pala nagtatake in ng calls...
Kupal ang workforce . . .
lousy scheduling . . .
crapp
The nerve of some people to have lambasted 24/7. Some comments even have incorrect grammar. Eww.
Madaming OMS and TLS na powertrippers dito ingat kayo!
yoko na mag apply dyan 247
how i wish to work with this company, i am a call center agent also and i wanna try working to you,, and i wanna be part of the team,, i hope u can absorb me guys,, loveit
Well it really depends on the INTERVIEWER if he/she likes you get hired or not despite of ur grammar/comm skills and xperience. Well, u wouldn't be surprised if one of ur friends got hired inspite of his/her incompetencies, because the INTERVIEWER speaks for the company itself! :)
24/7 Customer Philippines record in Call Center Directory
was last updated
2009-10-06
|