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Call Center Articles

254 articles found.

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Beware of Energy Suckers (2008-11-25)

THEY'RE like vampires that suck blood from their victims - rendering their preys defenseless, tired, weary, and close to the grave. There are many vampires in the workplace - ever ready to strike at y ...

STOP Credit Hassles and Fraud (2008-11-25)

IF call centers are allegedly being used by loan and financing companies and credit providers to get a wider range on consumers, it is ironic that call center workers themselves are now among the prim ...

Kutis Showbiz : Get Glowing With a Good Facial (2008-11-25)

WANNA be the crush ng bayan? Then start taking care of your face! All that flak might be getting from work plus an unhealthy lifestyle equals wrinkles, saggy bags and pimples. These will definitely ma ...

The Flying Fiesta of DEBT (2008-11-25)

For some people it would be hard to understand how someone who earns so much money, has a lot of dispos­able income, could wind up neck-deep in debt. But it hap­pens, and it happens all the time. The ...

POSH vs. KAPOSH (2008-11-25)

WITH the mushrooming of tambayan around the Metro, you get dizzy finding a cool and nice place where you can just chillax and enjoy after the punishing shift. We recommend three resto-bars that mor ...

The Chill-Out (2008-11-25)

CHILL Out. A sweeter way of saying to quiet down after a day of an extreme emotional disturbance or agitation. Chill out has evolved from a street slang to a musical genre that refers to mellow, low t ...

SPA Delectables (2008-11-25)

CALLS, clients, customers, quotas. These spell stress and tension for a call center professional. That's why most employees in call centers look forward to a day of quiet and relaxation. Good thing a ...

Short-Changed (2008-11-25)

YOU'RE tired and sleepy after your shift and all you want to do next is - as the thousands of people who rely on public transport do - to hop into that air-conditioned bus that will take you home. But ...

She 'BUDGETS' My Money (2008-11-25)

I used to be a shy, lonely, introverted person until I found work as an agent in one of the top 10 call centers in Makati. Although my first two months in the center were horrible and frightening that ...

My Husband and His Mate are Mating (2008-11-25)

I don't work in a call center but my husband, Jester,does. We married young and the union produced a lovely boy, now two. Although he was not able to finish college because of responsibility toward ...

HIRING PEOPLE : NEW GRADS or CAREER SHIFTERS? (2008-11-25)

There have been so much hype and quibbles about the emerging new industry in the Philippines called Call Center Industry (CCI), most specifically Business Process Outsourcing (BPO). The Internet is ca ...

Hello, Phone Pal! A Look At Who’s Talking (2008-11-25)

With every ring comes a muted prayer: ‘Let this not be an irate caller.’ AT least that's how I think every time I'd hit auto in. Whoever said that in life - one should expect the unexpected - kn ...

Are You PRO? PROmotion (2008-11-25)

‘Why would I want a promotion if I could earn as much as my TL or sup, sometimes even more?’ WHO doesn't want a promotion? Who doesn't want recognition for a job well done? Of course, nobody wants ...

Brian Hills : Making It Big While Servicing the Little Guy (2008-11-25)

WHENEVER we think of the BPO (Business Process Outsourcing) industry, our thoughts conjure images of 1000­seater call floors located in the plush business districts of Makati or Ortigas and sometimes, ...

Call Center Agents: Comfort Foods (2008-11-25)

What’s your ultimate comfort food? This is the question we asked the more than 200 call center professionals to know what food they turn to to ease stress and pressure in the work-place. The answer? Y ...

COOK-ing UP A STORM (2008-11-25)

He shared both of his names with the other contestants - viewer favorites David Archuleta and Kristy Lee Cook - which was probably why the name David Cook didn't ring a loud bell during American Idol. ...

Interview BooBooS (2008-11-25)

IT was an interview like no other. I was thinking of applying to Teleperformance for a week now. But before I did and to make sure I would get the job, I prac­ticed applying to other contact centers t ...

PROFESSIONAL CALL CENTER AGENT TRAINING (PROCCAT) (2008-10-06)

SUPER SALE OF THE YEAR! BEFORE PHP 4,950 NOW ONLY PHP 1,500 BPO SCHOLAR RATE* PROCCAT PROCCAT program includes Basic to Advance Grammar, Accent Neutralization, Resume writing, Call Ce ...

Trabaho Aboard Year 3 (2008-07-26)

Job Fair Local & Overseas August 15 - 17, 2008 Saturday - Monday 10:00AM - 6:00PM 2/F Activity Area, St. Francis Square Mall For inquiries, please call 632 - 1010 ...

Cisco Certified Network Associate Program (2008-07-25)

XTREMECCNA TRAINING Schedule: August 11-15, 2008 Training Duration: 5 days / 9am-5pm / M-F Course Fee: Php55,000.00+VAT/person Training: Cisco Certified Network Associate Certification: CCNA E ...





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