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Center Directory > Articles
Call Center Articles
197 articles found.
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Since the launch of showtheplanet.com we have been regularly inundated by sales
pitches from Internet and technology firms from all over the globe. We would think it a
positive thing - since the wor ...
The telephone is probably the most personal and powerful selling
tool ever invented. You can reach almost anyone anywhere in the
world in a matter of seconds. You can be helpful, personable,
and im ...
1. Most people like surprises because it's a change
of pace from their routine. Tell your prospects
that they'll get a surprise free bonus for ordering.
2. Most people want life to be easier. Giv ...
Every story has an emotional response to elicit. When campers are
sitting around a fire in the dark woods, they tell stories that
generate fear and excitement; stories about psychotic killers
with ...
Unfortunately, the first two orders many new salespeople receive are “get out and stay out!” It is human nature for your prospect to procrastinate when asked to make a decision involving m ...
What ingredients go into a successful cold calling
campaign?
A program that most people need or want, a good script, a
lot of leads, and a great attitude! But where do you get
these things and h ...
The telephone is still one of the top ways to sell. You can
pick up a phone, reach just about anyone in the world, and
get a very sincere conversation going.
This ability to use the phone to go a ...
Do you ever meet with resistance from other people - I bet
you do! It might be a customer, a colleague, a member of
your team or even someone in your personal life. Dealing
with resistance or objec ...
1. Keep a list of your biggest prospects on a spreadsheet. Develop a system for following up with each one. Keep track of where you are in the follow-up system with each prospect.
2. List your cust ...
As I read an article from a Continental Airlines Magazine (The Technovangelist, by Kevin Markey) about Philips Components which is the worlds largest supplier of drives, subassemblies and components f ...
What if you can understand and control your customer’s
mind? What if you can influence, persuade and motivate your
customers to buy from you? Well, I’m not talking about a
magic trick o ...
Assumptions can kill a sale. In my sales training workshops, I frequently discuss the importance of not making assumptions about a person before, during, or after the sales process. Participants frequ ...
Virtually every person who enters your business has this question in their mind. To truly maximize your revenues you need give people a reason to buy from you versus a competitor. This article will ex ...
Did you know that the typical enterprise sales executive spends only about 30% of their time in sales related activities ? Or that up to 80% of the leads generated by marketing are never acted upon by ...
I see the job situation gradually improving. Companies are hiring, because executives in many industries are optimistic. They are also more willing than ever before to let go of underperformers and lo ...
Where else can a person out earn his boss, or even his boss's boss? That situation alone, as you can imagine, can be unmanageable.Have you ever worked with wonderful sales managers as well as manager ...
Excerpted From How Winners Sell: 21 Proven Strategies To Outsell Your Competition and Win The Big Sale
1. Make a business-oriented portal your home page. Set aside twenty minutes each morning to sc ...
During the economic downturn of the past two years, numbers of sales executives flushed their least effective salespeople from their teams.
In some industries, things are presently looking up. Man ...
A number of my subscribers and clients have come back to me with a question: I'm the Goliath. How do I compete against the smaller, more agile David out there who drastically discounts to win business ...
Objections are trouble - pure and simple! And anyone who tells you to embrace them because it means you're one step closer to the sale is living in the past.
Customers who have an objection about ...
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