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Call Center Articles

197 articles found.

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Future Business Key Element In Sales (2006-03-17)

A challenge facing many businesses is how to maintain a constant stream of customers in order to provide a regular cash flow. One method is to choose a location that ensures a steady flow of traffi ...

How to Triple Your Closing Ratio? (2006-03-16)

Imagine I could put you in a giant stadium right now as the presenter, and the entire audience is completely comprised of your most perfect prospects. Are you ready right now? Could you walk out on th ...

Is VoIP Good For The Home? (2006-03-13)

There is no doubt that you have heard about VoIP by now. It’s made headlines and is plastered everywhere both in online and TV advertisements. Just in case you haven’t caught on to the hyp ...

How to choose VoIP service without losing your shirt (2006-03-13)

Voip. Just mentioning the word to yourself either brings up images of walking in a new city where the grass is greener, or it brings up fear of the unknown. Some will tread carefully around the sub ...

VoIP QUESTIONS AND ANSWERS (2006-03-13)

Voice over Internet Protocol, or VoIP, has grown in popularity recently and with that rise in popularity has come a number of common misconceptions and confusion. Global Value Connect (http://www.glob ...

VoIP - What is the Problem? (2006-03-10)

In the beginning, when the Internet Protocol was first designed, no one was thinking about the possibilities of sending audio and video. Real time communication was not an issue. Perhaps the greate ...

The Lowdown on VoIP (2006-02-02)

It seems like technology is headed for a massive telephone change over. The traditional Public Switched Telephone Network (PSTN) is looking to be replaced by VoIP. VoIP is short for Voice over IP. VoI ...

The "Wall of Defensiveness": 7 Ways to Tear It Down (2006-02-01)

Have you ever gotten frustrated when you realize that your prospects keep stereotyping you as a "salesperson"? And because of that, they don't give you the trust and openness that you deserve, and tha ...

Winning and winning consistently! (2006-01-20)

Firstly, let me dispell one of the great urban myths about selling. Winning matters but it is not everything. Well I have got news for you because winning is everything and if you are involved i ...

Touchdown - Closing Skills for Successful Selling (2006-01-16)

It’s early January 2004. The Green Bay Packers are just 72 seconds away from their fourth NFC Championship game. They have a three-point lead over the Philadelphia Eagles, who face an impossible ...

How to Handle Resistance (2006-01-16)

Do you ever meet with resistance from other people - I bet you do! It might be a customer, a colleague, a member of your team or even someone in your personal life. Dealing with resistance or objec ...

10 Ways To Keep Your Sales Above Water! (2005-12-27)

1. Sign-up to win web site awards. When you win, some award sites publish your web site link, name and description on their site. 2. Join online business associations or clubs. If you join, they ...

Voice Mail That Sells (2005-12-27)

As a business owner, I receive my share of sales calls in a given month. More often than not, I’m away from my desk or out of the office which means I end up listening to the messages instead of ...

Selling To Your Difficult Person (2005-12-08)

We all have people whom we find difficult. We don't understand them, connect with them, or even talk comfortably with them. But, when we own a one person business, seeing someone as difficult gets in ...

Mind Set That Helps You Get New Clients (2005-12-08)

If you are a sales person, a professional who needs to fill your practice, or a new business owner looking to find clientele to whom you can sell your new products, your success will depend on your ab ...

Listen Your Way To Sales Success! (2005-12-08)

There are many factors and variables that affect our sales on any given day. There is however, one key skill that will increase help you increase your sales immediately. Listen to your customer! ...

10 Sure-Fire Ways To Multiply Your Sales (2005-11-10)

With so much competition for business out there, how can a business owner continue to have and even create more sales? Here's some tips that will add sizzle to your profits. 1. Make an offer they ...

How to Make Cold Calling Work for Your Business (2005-11-10)

Yes, I know most of us hate cold calling. But for many B2B businesses it can be a cost-effective way to generate quality leads. I'm not necessarily an advocate for cold calling but I am an advocate fo ...

Do You Have The Most Desirable Selling "Mindset" (2005-11-10)

If your mind is set, you will be unable to change your mindset. For example Christopher Columbus . . . He was born in 1451 in Genoa, the son of a wool merchant and weaver. Do you recall what the c ...

12 Ways To Outsell Your Competition! (2005-11-10)

The keys to outselling your competition is to compare your product to theirs. When you find the differences between products, use your findings to improve your product. Below are 12 things you can ...





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