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Call
Center Directory > Articles
Call Center Articles
197 articles found.
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A challenge facing many businesses is how to maintain a constant stream of customers in order to provide a regular cash flow.
One method is to choose a location that ensures a steady flow of traffi ...
Imagine I could put you in a giant stadium right now as the presenter, and the entire audience is completely comprised of your most perfect prospects. Are you ready right now? Could you walk out on th ...
There is no doubt that you have heard about VoIP by now. It’s made headlines and is plastered everywhere both in online and TV advertisements. Just in case you haven’t caught on to the hyp ...
Voip.
Just mentioning the word to yourself either brings up images of walking in a new city where the grass is greener, or it brings up fear of the unknown. Some will tread carefully around the sub ...
Voice over Internet Protocol, or VoIP, has grown in popularity recently and with that rise in popularity has come a number of common misconceptions and confusion. Global Value Connect (http://www.glob ...
In the beginning, when the Internet Protocol was first designed, no one was thinking about the possibilities of sending audio and video. Real time communication was not an issue.
Perhaps the greate ...
It seems like technology is headed for a massive telephone change over. The traditional Public Switched Telephone Network (PSTN) is looking to be replaced by VoIP. VoIP is short for Voice over IP. VoI ...
Have you ever gotten frustrated when you realize that your prospects keep stereotyping you as a "salesperson"? And because of that, they don't give you the trust and openness that you deserve, and tha ...
Firstly, let me dispell one of the great urban myths about
selling. Winning matters but it is not everything. Well I
have got news for you because winning is everything and if
you are involved i ...
It’s early January 2004. The Green Bay Packers are just 72 seconds away from their fourth NFC Championship game. They have a three-point lead over the Philadelphia Eagles, who face an impossible ...
Do you ever meet with resistance from other people - I bet
you do! It might be a customer, a colleague, a member of
your team or even someone in your personal life. Dealing
with resistance or objec ...
1. Sign-up to win web site awards. When you win,
some award sites publish your web site link, name
and description on their site.
2. Join online business associations or clubs. If you
join, they ...
As a business owner, I receive my share of sales calls in a given month. More often than not, I’m away from my desk or out of the office which means I end up listening to the messages instead of ...
We all have people whom we find difficult. We don't understand them, connect with them, or even talk comfortably with them. But, when we own a one person business, seeing someone as difficult gets in ...
If you are a sales person, a professional who needs to fill your practice, or a new business owner looking to find clientele to whom you can sell your new products, your success will depend on your ab ...
There are many factors and variables that affect our sales on any given day. There is however, one key skill that will increase help you increase your sales immediately.
Listen to your customer!
...
With so much competition for business out there, how can a
business owner continue to have and even create more sales?
Here's some tips that will add sizzle to your profits.
1. Make an offer they ...
Yes, I know most of us hate cold calling. But for many B2B businesses it can be a cost-effective way to generate quality leads. I'm not necessarily an advocate for cold calling but I am an advocate fo ...
If your mind is set, you will be unable to change your mindset. For
example Christopher Columbus . . .
He was born in 1451 in Genoa, the son of a wool merchant and weaver. Do you recall what the c ...
The keys to outselling your competition is to compare
your product to theirs. When you find the differences
between products, use your findings to improve
your product. Below are 12 things you can ...
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