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Center Directory > Articles
Call Center Articles
176 articles found.
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Job Fair
Local & Overseas
August 15 - 17, 2008
Saturday - Monday 10:00AM - 6:00PM
2/F Activity Area, St. Francis Square Mall
For inquiries, please call
632 - 1010
...
XTREMECCNA TRAINING
Schedule: August 11-15, 2008
Training Duration: 5 days / 9am-5pm / M-F
Course Fee: Php55,000.00+VAT/person
Training: Cisco Certified Network Associate
Certification: CCNA
E ...
CompTIA Network+ Training on July 21-25, 2008
Course fee: P35,840/pax
(Exclusive of exam, additional USD232.00+VAT)
Inclusive of Kit, 12%VAT, Certificate & Meals (breakfast, lunch and pm snac ...
Writer-director of this Cinemalaya entry Onnah Valera said, "I wanted to capture ang buhay na walang tulugan."
Set in one of the high rises of the Makati, My Fake American Accent is a look into the ...
Statistics prove that call centers retain more customers by resolving customer problems than by just providing impeccable services. Call center management assumes greater significance in the present c ...
VoIP Phone Companies - What Are The Most Popular Voice Over IP Companies? Author: Mike Singh
Voice over Internet Protocol, or VoIP services have become increasingly popular in the last few years. I ...
There is no free lunch! That is a common thing we are told from a very early age. In a lot of cases this is quite true and can lead to very embarrassing situations. One of which I experienced myself a ...
The CCAP Call Center Conference & Expo is back, and it’s bigger than ever!
The official and biggest event for the contact center industry in the Philippines is back, with even more to offer this ye ...
Teletech expands Philippines operations
By JUDITH BALEA
http://www.abs-cbnnews.com/
Teletech Holdings, Inc., a global provider of business process outsourcing (BPO) services, said Wednesday it wi ...
The Philippines is the best location for American companies to outsource call center services.
This was revealed by Telesource International of US yesterday through its director Jim McCubin who sa ...
Stiff market competition for capable and competent individuals has driven some call center companies to look outside Manila to fill in the thousands of vacant call center seats next year, the top exec ...
The Internet very quickly became the established network choice for the transport of data, commercial transactions and the diffusion of audio/vidéo. The development of voice over the Internet was slow ...
Ask questions. Ask questions. Ask questions. In case you didn't get this, ask questions! Asking questions is one of the most powerful keys to successful selling. It really is. So, why should you ask q ...
VoIP or Voice Over Internet Protocol has been simmering for the past few years. This year the market has heated up. Many large businesses have jumped on the VoIP bandwagon and have realized savings of ...
Make the Most out of Every Sales Opportunity:
Don’t take “NO” for an answer!
It’s easy to get discouraged when you make your best effort for a great sale and you’re met with a dead-set “no.” But ...
Every customer looks for 3 special benefits when they do
business with you. They may not specifically ask for these
benefits. But you're losing sales if you don't automatically
provide all three ...
New businesses can now let their customers contact them for free or inexpensively with the use of Voice over IP telephony, without having to lease the ever more expensive toll free numbers offered by ...
The essence of being overt is to be clear and assure your prospective customer understands exactly what you want them to understand about the benefits, difference, and reasons to believe in the outsta ...
Here’s the scenario:
You‘re at a gathering and you come across someone
who would be a perfect client for your business.
You engage in a conversation and the inevitable
question come ...
A challenge facing many businesses is how to maintain a constant stream of customers in order to provide a regular cash flow.
One method is to choose a location that ensures a steady flow of traffi ...
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