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5. Who can I call if I am using a VoIP service?
Your calls can be made to any local telephone number, mobile phone, long distance number, or any international number. You may even use the service to speak with more than one person at a time. More importantly, the person you are calling does not need any special equipment; just a regular telephone.
6. Are there any advantages in using VoIP phone service?
If you are using a broadband internet connection, you don't need to maintain and pay the additional cost for a regular land line just to make telephone calls.
With VoIP you're able to talk to many people at the same time. You can set up conference calls with your colleagues, staff, family and friends.
VoIP allows you to reduce interconnect/PBX fees by enabling you to add, move and remove stations from your network without calling your service provider. In addition, you don't have to buy an expensive phone switch to set up your network. VoIP also offers many advanced calling features from caller ID and call forward to voicemail and distinctive ringing to call tracing and reminder calls, among many others. You can also manage your features through the Internet; log-in and customize services that normally you would have to rely on your provider to change - for a fee of course.
Voice over Internet can lower long-distance fees by assigning a local telephone number to your VoIP phone. You will then be able to take your phone anywhere in the world, plug it into any broadband connection regardless of specific provider, and you can make LOCAL calls to your home area code. Parents can keep in touch with children at college; churches can contact missionaries all over the world; and businesses can connect branch offices in different cities.
7. Will I be able to dial 911 emergency services?
Some Internet Voice services have difficulty seamlessly connecting with the 911 dispatch center or identifying the location of Internet Voice 911 callers. Check with your local VoIP provider to determine if they can provide this service in your area.
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