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Call Center Directory > Articles > Job Analysis: Do You Know What You’re Doing?

Job Analysis: Do You Know What You’re Doing?

Date Posted: 2005-09-21



Job Analysis: Do You Know What You’re Doing?

Being able to handle stress is perhaps the most basic of job expectations; it is at the core of not just doing good work but doing work, period. So among the corporate elite, succumbing to it is considered a shameful weakness.

“I hear a lot of people saying ‘it’s tough.’ But executives don’t use the ‘s’ word.”“In corporate America, especially, people often rise to the top by learning how to overcome stress.” Cora Daniels, The Last Taboo, Fortune Magazine: Volume 146, Issue 8, 28 October 2002.

A lot of us have seen that TV commercial about how stress can add years to the way you look. Or how not enough vitamins can zap the life out of you. The humor of the situation somehow masks the truth and reality of how stress at work can affect our overall being.

When speaking of such stress, we usually think of it as being overworked. What most of us do not see is that NOT having a grasp of our job functions also leads to stress.

To do an excellent job, you need to fully understand what is expected of you. While this may seem obvious, in the hurly-burly of a new, fast-moving, high-pressure role, it is oftentimes something that is overlooked. Precious time and energy (yours and/or others’) are wasted in activities that are not contributory to the overall objective.

By understanding the priorities in your job, and what constitutes success within it, you can focus on these activities and minimize work on other tasks as much as possible. This helps you get the greatest return from the work you do, and keep your workload under control.

We can employ a useful technique called Job Analysis, in understanding the reality of our jobs. JA is a pretty handy in getting a firm grip on what really is important in your job so that you are able to perform excellently. It helps you to cut through clutter and distraction to get to the heart of what you need to do.


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