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Call Center Directory > Articles > Being The Best – What Does It Take?

Being The Best – What Does It Take? (Page 2)

Date Posted: 2005-11-09





Group Assessment

Assess your group means: analyze whom you group yourself with:
·Which company do you choose to work for
·What type of sales team you have
·Who you hang around

Those directly around us affect our beliefs about ourselves and motivate us to greatness or hold us back. Do your surrounding entities have the qualities you strive for? If not, why are you choosing this group or organization?

Making your company better and your group better will only make you better in the long run.

The truth is when your parents said, “You are who you hang around” they were giving you excellent advice.

Utter Honesty

It takes a strong self-esteem to handle self-honesty as well as honesty from others.

I recommend asking trusted allies to assess your strengths and weaknesses. If you have trouble taking in advice, I highly recommend reading some self-help books on self-esteem. My personal favorite is Pia Mellody’s Facing Codependence (the title is quite deceiving).

It takes vulnerability to be open to learn and grow. And as crazy as it may sound, vulnerability actually takes strength of character.

Ability to Handle Criticism

Take it in stride. Criticism can be a tool of growth. ”How?” you ask. By using the FLACK method.

1.Forget who is doing the criticizing
2.Listen to what is being said
3.Assess what is true and what is not (Sometimes it is more about the person doing the criticizing, but see if you find any truth about the criticism in your heart)
4.Change the negative behavior
5.Know that you will have to fight the old negative behavior for a long time before the new behavior is easy habit

Fight criticism with FLACK!

Perpetual Search for Growth

A perpetual search for growth is absolutely necessary to BEING THE BEST. When searching ask yourself, “What do I need to do to make myself better?” “What do I need to do to make my company better?” “What do I need to do to make the world better?”

Use a journal to track your growth. Write in it at least once per week. Write about where you want to go – plot your course and you’ll get there. Then review your journal monthly to see how far you’ve come. I make this guarantee…you will be surprised!

Keep searching and growing.

“If you don't keep moving forward, the world will. Stand still for a moment and the world will continue to pass you by. For to truly move ahead of the pack, your pace must be twice as fast.”

Let’s Make A Difference!
Sincerely,
Marcella McMahon, COO
Positive Results
The b2b Sales Experts
www.PositiveResults.com

-- About the Author
Marcella McMahon, COO of Positive Results, is a Clinical Therapist who has studied the Carl Jung method of therapy. McMahon designs curriculum, author articles, gives keynotes, and coaches individuals to succeed. She gives her time freely to youth inspiring and motivating teens on business and entrepreneurship. Register for SalesExecutiveNews at www.PositiveResults.com/monthly_newsletter/registration.htm
Positive Results.com 1.800.926.5953


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