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3. Be friendly with all those that surround them.
Administrative secretary, receptionist, any of their
gatekeepers. Yes, they will report about you on your
behavior.
4. The higher the ladder you go, the more likely they will
be a visionary. This means they are more concerned about
the future and will talk and think in those terms.
Visionaries are not price sensitive so don't even place that
on your radar screen with them. Know what their visions
are, support those visions in any way you can. If you have
a product or service that can make their business better,
you will have a sale. Remember though, it's their
perspective of "better" and not yours.
5. The higher you go, the more they expect in great service
and additional services outside the scope of what you
provide everyone else.
6. ALWAYS keep your promises before an after the sale and
they will keep the relationship. Break it once, yes,
usually just once and you're history.
7. Don't brown nose. They smell it a mile away. They will
either quickly turn you away or play you for entertainment
and then toss you away. Once you get this label you can
almost hang it up in their circle unless you fess up to your
inappropriate behavior.
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