Call Center Directory

Listing of Call Centers, Contact Centers, BPO, VOIP companies.


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Featured: Top 10 VoIP Apps for Android - Android Headlines - Android News
Elastix seeks LatAm open-source VoIP community - Business News Americas
ClearOne Launches Channel Program for VoIP Companies, Telecom Agents - Talkin' Cloud
Voxbone, Alianza Team to Drive Service-Provider VoIP Revenue - Billing World
TWC makes VoIP service portable -- call from anywhere - CED
BrandPost: VoIP Basics Part 3: Voice and Data Working Together - PCWorld
BrandPost: AT&T: VoIP Basics Part 2, Packet Vs. Analog - PCWorld
BrandPost: VoIP Basics Part 1: An Introduction to IP Telephony - PCWorld
Before switching to VoIP, know how it works with 911 - Boston Globe
6 Keys to a Successful VoIP Implementation - Huffington Post (blog)



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Welcome to Call Center Directory


Call Center Directory contains information regarding call center industry including Call Centers, Contact Centers, BPO, VOIP companies. Call Center Directory aims to provide complete information to all interested in knowing about call center industry. These includes call center, contact centers, BPO, Voice Over IP (VOIP) companies in Australia, Bangladesh, Belgium, Canada, China, Costa Rica, Cyprus, Dominican Republic, Egypt, France, call center locations, call center jobs and careers, inbound and outbound call centers, outsourcing resources and latest news around call center industry.


Browse Call Center Directory

Call Center Directory is categorized by geographical location, so it should be easy to locate a call center, contact centers, BPO, VOIP company that is of interest to you.

Digitext Asia (2012-07-07)

Digitext Asia is a Philippine-based IT enabled services provider that offers low-cost solutions and high-quality expertise for medical transcription outsourcing companies. Some of the services being offered by Digitext Asia are Medical Transcription, Litigation Support Services, Medical Coding, Bil...

Egypt Voip Supply (2012-07-07)

Egypt VoIP Supply is the Middle East and North Africa (MENA) leading VoIP hardware provider. The company offers various VoIP products such as Conference Phones, IP PBX, Video Conference equipments, IP Phones, Telephony Cards, Voice Geteways, Telephony Adaptors, Network Switches and IP Cameras. T...

24/7 Inc (2012-03-28)

24/7, Anticipating your needs. At 24/7, we put a lot of thought into delivering solutions that provide Intuitive Consumer Experiences. 24/7 helps consumers engage with businesses to get things done. See what an intuitive consumer experience can be....

Callnexions (2011-11-09)

Callnexions is a Philippine-based call center provider of inbound and outbound teleservices for US, Australia and UK-based companies who value the importance of their customers and their needs. At Callnexions, they combine the right people, innovative technologies and sound processes to create v...

Geneture Philippines/Citi Credit Bureau (2011-10-28)

Geneture Philippines/Citi Credit Bureau is 20 years old, U.S Based Company here in Ortigas. Geneture Philippine is looking for highly motivated, energetic, professionals with good telemarketing and communication skills to promote and sell background screening products,and provide Customer Service a...

CSS Corp Philippines (2011-10-19)

CSS Corp Philippines is a fast growing global information and communications technology company with an impeccable record for designing, developing, deploying and managing end-to-end IT and network services. CSS Corp is a global information and communications technology company with an impeccable...

Interactive Technology Solutions (2011-10-07)

Interactive Technology Solutions (ITech Global), a PEZA-registred company was formed and positioned to provide cost-efficient, high quality voice and non-voice services to domestic and international clients. Interactive Technology Solutions adds value to its clients by providing on-brand custome...

S/CM VoIP (2011-10-05)

S/CM is proud to offer your business a way of cutting costs by integrating tailored, cutting edge voice over IP (VoIP) solutins. By partnering with industry leaders S/CM provide the benefits that come from a secure convergence of voice and data. S/CM VoIP is involved in the research and developme...

Just Voip Canada (2011-10-05)

JUSTVoIP™ is a premium marketing affiliate of Infinet Communications Group Inc., a privately held Internet and telecommunications provider based in Vancouver, BC. With over 8 years of experience in the Canadian Internet market, the Infinet group offers a wide array of Internet and communicatio...

Central VoIP, Inc (2011-10-05)

Central VoIP, Inc mission is provide quality service in many facets of telecommunication areas. Central VoIP, Inc focus on quality and reliable service to a niche market in order to meet the highest customer service standard. Besides our quality service and convenient location, they also provide hig...



Latest Call Center Articles

Call Center Morning Shift (2011-11-06)

The upsurge of the call center industry in the Philippines is mainly attributable to the business process outsourcing of foreign countries abroad. This means that most of the call centers operating in the Philippines cater a market or customer abroad, which due to geographical distance or locations often has time differences. Although most call centers in the Philippines operate 24 hours a day ...

Technical Exams in Call Center (2011-11-02)

In the modern age, business process outsourcing has taken a big leap around the globe mainly because of three reasons namely: worldwide standardization and availability of hardware and software platforms; better but cheaper telecommunications and the dispersal of the Internet as a global communications channel. Attesting to this boom is the emergence of numerous call centers in the Philippines and other BPO companies offering computer programming, writing services, telemarketing, back end suppo ...

Call Center Training Program (2011-10-28)

Call Center Training Program is an intensive and comprehensive modular course intended to prepare people interested to work or potential employees in for a call center job. It is intensive because it intends to cover lessons that trainees need to learn by heart in a short as one or two months. It is comprehensive because it covers a wide range of lessons required to equip one to effectively work as an agent either as a technical support provider, customer representatives or help desk agents. ...

Tagalog Call Centers (2011-10-26)

Call center offices had long been around in business. Many companies have traditionally formed call center offices as a specialized department that handles specific call activities in the operations of their business. For instance, banks and other financial intermediaries that offer credit cards usually have call center departments whose particular function is to call and remind delinquent credit cardholders, demand for payments or update their accounts. Manufacturing companies also often hav ...

What is real time Analyst? (2011-10-26)

The job real time analyst sprang out of the emergence of the call center industry. A real time analyst is a person who is essentially tasked to analyze incoming call statistics. In particular, he/ she monitors the number or volume of incoming calls per hour or per day, the number of hours spent by an agent on a single call as well as how long an agent gets away from their desk, among others. It is said to be “real time” because analysis is conducted on calls that are in real time or at presen ...



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Comments: (6)

josefina says: being a call center agent is a kind of job that enhance your knowledge in communication and the motivation of being a person is develop.top ten attitude of a call center is the ability to communicate and have a determination a being loyal to the company that applied and most of all the accent, tones, intonation is always their as a call center agent.just be yourself and always think positive and work hard for it,.this is the stepping stone of new life.

Lucilyn says: call center,must be the best job of our generation.working them was fun and more exciting...specially,when talking and listening to other peoples advantages and disadvantages.it is a way of helping people to handle situation positively.

Leynard says: PS is one of the pioneering contact centers when the industry has begun in the Philippines. I knew a lot left the company for better career opportunities but still miss the company. Learning is fun and interesting there, I guess, based on what I heard.

Ma.Jureza says: i want to apply call center mandarin translator because i'm well speak in mandarin language....

kathy says: Can we pass our resume via online? Thank You. Godbless.

Mary says: Being a Call Center Agent is good its really good...my ambition is to become an agent in that industry althought im not that fluent in english,im not that qualified but i can practice more with patient...i hope you can give us opportunity.





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