Welcome to Call Center Directory
Call Center Directory contains information
regarding call center industry including Call Centers, Contact Centers, BPO, VOIP companies.
Call Center Directory aims to provide complete information to all interested in knowing about call center
industry. These includes call center, contact centers, BPO, Voice Over IP (VOIP) companies in Australia, Bangladesh, Belgium, Canada, China, Costa Rica, Cyprus, Dominican Republic, Egypt, France, call center locations, call center jobs and careers, inbound and outbound call centers, outsourcing resources and latest news around call center industry.
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Call Center Directory is categorized by geographical location, so it should be easy to locate a call center, contact centers, BPO, VOIP company that is of interest to you.
Pacific Hub Corporation (PacificHub Philippines) is one of the call centers in the Philippines.
Pacific Hub Corporation (PacificHub Philippines) - To engage in contact center and other business proce...
Infosys BPO Philippines is one of the fastest and leading BPO solution providers in the world. Having Infosys BPO Philippines as its parent company, it boasts of best-in-class systems and processes an...
Baseline Unlimited is a BPO and full-service information technology solution provider that focuses on innovative product development and software engineering by utilizing cutting edge technologies. Ba...
IBM Call Center (IBM Global Process Services) is the fastest growing Business Process Outsourcing (BPO) services provider in India.IBM Call Center manages customer care services and back office proces...
ExcelAsia, the most progressive people development company in the market today. ExcelAsia aims to fulfill your recruiting, training and staffing needs while maintaining a high level of quality and con...
FIS Global Solutions is the world's top-ranked technology provider to the banking industry. With more than 30,000 experts in 100 countries, FIS Global Solutions delivers the most comprehensive range o...
An emerging human resources solutions provider to both local and multinational companies, F & A Hub provides businesses with the right talents to enable them achieve their corporate goals. But beyond ...
IP-Converge Data Center is an Information Technology & Telecommunications (IT&T) company, providing a wide array of managed data services and IT solutions at international standards.
IP-Converge Da...
BPO Company of the Year! The new Sitel is a global Business Process Outsourcing (BPO) leader. Formed by the merger of ClientLogic and SITEL in January 2007, Sitel meets clients’ customer care and tra...
Alorica Philippines is a fast-growing player in the contact center industry with world class facilities, operations and technology and who prides itself on having and fostering a caring environment.
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Latest Call Center Articles
In the call center industry, customer service is the most common service provided by the agents. Customer service essentially pertains to the provision of all types of service to clients of another company before, during and after a purchase of a product or service from the call center’s account. ...
A company nurse generally refers to the nurse employed by a company who is exclusively available to provide nursing and health care services to employees or workers who might have accidentally injure themselves while at work. Aside from the nursing care, the nurse also is usually in charge of provid ...
The two contenders for offshore outsourcing are India and the Philippines. While both countries have their own current niches in the type of business processes that are outsourced, the Philippines remains as one a top destination for the contact center BPO? Why is this so?
While India had bee ...
The success of any organization relies mainly on its human resources. Hence, maintaining healthy employee relations is vital to maintain productivity, focus and the satisfaction of the people working for the attainment of company objectives.
In a call center company, maintain good employee rel ...
A signing bonus is an amount of money paid by an employer to a newly hired employee as bonus or incentive for joining that company. This is usually given as a token of appreciation to the employee, which forms part of the remuneration package to induce or entice an employee to join the company. A si ...
Latest Call Center KnowledgeBase
TCL Corporation or TCL for short is a multinational electronics company established on 1981 in Guangdong, China. The company’s primary products included air conditioners, cellular phones, personal computers and other home appliances. In the Philippines however, TCL is especially known for its Telev ...
Email chat support generally refers to a customer service support system which is facilitated through email (electronic mail) or realtime online chat. For the former, a designated email account of company is provided where customers can email to send their queries and concerns. Customer service age ...
American Home Appliances is one of the most sought after brands when it comes to appliances in the Philippines. It is especially popular for microwaves among Filipinos as evinced by the fact that the American Home microwave oven is the top selling microwave in the country eight consecutive years now ...
Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead ...
ePayslips or electronic pay slips are basically payslips in electronic format or digital format that is accessible online over the Internet. It serves the same function as an ordinary payslip which is a document that an employee receives for a paid salary and normally contains the amount of salary/ ...
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